IT Technical Administrator

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 25 000 - 35 000; Full time

Job summary

A leading company in retail seeks an HR Systems Support professional to provide technical user support and manage HR systems. The ideal candidate will have relevant qualifications and experience in HR systems, ensuring effective user experience and operational efficiency. Join a dynamic team focused on employee growth and organizational success.

Qualifications

• 2-3 years functional experience in systems or HR support.
• Good working HR Systems knowledge (e.g. HR Connect, T&A).
• Knowledge of troubleshooting systems.

Responsibilities

• Provides HR Systems Support and resolves customer queries.
• Create, update, and manage HR systems related duties.
• Conduct User Acceptance testing on changes and upgrades.

Skills

Review and Reporting

Managing Change

Business Process Modeling (BPM)

Human resources systems and tools

Spreadsheet Expertise

Employee Relations

Education

HR related Diploma, Degree or Postgrad

IT Degree or relevant qualifications

Job description

Key Responsibilities

JOB DESCRIPTION

• Provides HR Systems Support in terms of both technical user support as well as resolution of customer queries.
• Create, update and manage any HR systems related duties.
• Identify operational changes on the system
• Conduct and document User Acceptance testing on changes logged as well any system upgrades
  
  

Qualifications And Experience

• HR related Diploma, Degree or Postgrad is advantageous
• IT Degree or relevant qualifications advantageous
• At least 2 - 3 years functional experience required in a systems or HR support environment
• Good working HR Systems knowledge (e.g. HR Connect, T&A, TMS, Talent Connect etc.)
• Knowledge of troubleshooting systems
• Customer service / user experience passion
• Understanding of the TFG business context
  
  

Skills

• Review and Reporting
• Managing Change
• Business Case Contribution
• Business Process Modeling (BPM)
• Enterprise Readiness Assessment
• Perform Gap Analysis
• Human resources systems and tools
• Presentation Creation
• Spreadsheet Expertise
• Employee Relations
• Learning Solutions Development
  
  

Behaviours

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Courage - confronts and tackles challenging situations with courage
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
  
  

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

The human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.