Spare Parts Manager (Sales & Purchasing)

Fives Group; KwaZulu-Natal; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading industrial engineering company is seeking a Spare Parts Manager to oversee sales, procurement, and logistics for spare parts. This role involves managing a team, developing supplier relationships, and ensuring customer satisfaction to drive revenue growth. The ideal candidate will have a strong background in sales, supply chain management, and technical qualifications.

Qualifications

• Minimum 5 years in business development, customer management, procurement, or sales.
• Experience in technical sales is advantageous.

Responsibilities

• Define and execute purchasing strategy, manage supply chain.
• Oversee spare parts sales and develop process roadmap.
• Manage supplier database and ensure BBBEE compliance.

Skills

Customer Management

Sales

Supply Chain Management

Education

National Diploma in Mechanical Engineering

National Diploma in Electrical Engineering

National Diploma in Industrial Engineering

Tools

SAP

Job description

Fives Group is a globally renowned industrial engineering company with operations in more than 30 countries.

Fives designs and supplies machines, process equipment, and production lines for major industries such as aluminium, steel, glass, automotive, aerospace, logistics, cement, minerals, energy, and sugar.

The Aluminium division specializes in designing and supplying process equipment and managing complete installations across the Carbon, Reduction, and Casthouse sectors.

Fives provides solutions and services tailored to meet customer needs in performance, quality, and environmental impact.

Primary Purpose

The Spare Parts Manager reports to the Customer Relations Manager and supervises 6 team members.

This role involves defining and executing the company's purchasing strategy, managing the supply chain, and leading sales activities to deliver effective supply and services to clients.

The position is crucial for growing spare parts revenue and enhancing customer service levels, ultimately increasing turnover and profitability through improved customer satisfaction.

Spare Parts Function

• Oversee spare parts sales, develop a process roadmap to meet customer demand.
• Budget and forecast order intake with supporting plans.
• Establish and review pricing and framework agreements for spare parts and repairs.
• Monitor KPIs, address concerns, and implement improvements.
• Stay informed about market trends and competitors.
• Manage order expediting and customer relationships, providing regular updates to build long-term partnerships.

Procurement and Supply Function

• Manage supplier database, develop suppliers to meet quality, price, and lead time requirements.
• Source manufacturing suppliers for outsourced work in collaboration with QA/QC.
• Pre-qualify and approve suppliers, conduct site visits, and ensure accurate pricing in SAP.
• Oversee supply order expediting, assist with supplier payments, and ensure BBBEE compliance.

Logistics Function

• Organize transportation of spare parts from overseas suppliers, ensuring proper documentation.
• Coordinate with agents and customers to expedite deliveries and prevent double handling.
• Monitor incoterms and transport budgets.

General Duties

• Maintain departmental procedures and support team goals.
• Ensure timely submission of reports to customers and management.

Education and Experience

• At least a National Diploma in mechanical, electrical, or industrial engineering, with experience in sales and customer management.
• Business-related qualifications and experience in technical sales are advantageous.
• Minimum 5 years in business development, customer management, procurement, or sales.
• Supply chain or warehouse management experience is beneficial.
• Knowledge of contract law, pricing, SAP, and familiarity with aluminium smelters or heavy industry equipment is preferred.