Job Description
Role Overview
The Sales Manager is responsible for driving business development, marketing, and sales execution across key product categories, ensuring achievement and surpassing of sales and profitability targets. This role involves leading the Business Unit Strategic Plan in collaboration with company leadership, formulating tactical strategies, and overseeing the daily management of the sales team. The successful candidate will ensure full alignment with corporate and group objectives while maintaining operational excellence.
Sales & Business Unit Management :
- Oversee sales performance for the following product categories : Laparoscopy & Surgical Stapling; Artificial Intelligence Devices
- Develop and execute a robust tactical sales plan aligned with the company’s strategic goals.
- Ensure accurate sales budgeting per territory and business unit.
- Conduct a minimum of three in-field visits per week with Sales Consultants to provide mentorship, assess performance, and drive business growth.
- Analyse competitor strategies, market trends, and implement responsive business actions.
Customer & Key Stakeholder Engagement
Establish and maintain strong relationships with physician, Key Opinion Leaders (KOLs), and other hospital stakeholders.Support Sales Consultants in customer networking, acquisition, and relationship management.Attend key customer meetings alongside Sales Consultants to strengthen partnerships.Drive successful execution of industry congresses, workshops, and training programs.Foster internal collaboration with departments such as Finance, Customer Service, Logistics, and Management to streamline operations.Budget & Compliance Management
Monitor and track monthly, quarterly, and annual sales performance against budgeted targets.Submit all reports on time, including the monthly Business Unit report by the 8th of each month.Ensure compliance with company policies, regulatory SOPs, and ethical business conduct guidelines.Manage expenses within budget and ensure proper financial documentation and cost allocation.Team Leadership & Development
Maintain a high-performance sales team through effective leadership, motivation, and mentorship.Conduct regular training and knowledge assessments to ensure Sales Consultants are equipped for success.Lead presentations at sales and management meetings, reinforcing company objectives.Ensure optimal staffing, talent development, and compliance with Employment Equity goals.Training & Advocacy Development
Oversee and manage product training workshops for both internal teams and customers.Support Sales Consultants in training new customers on product usage and benefits.Conduct quarterly visits with the top 10 business unit targets to strengthen partnerships and advocacy.Plan and organize expert meetings with key customers to enhance business growth.Administrative & Stock Management
Enforce adherence to credit policies, CRM usage, and sales reporting standards.Ensure weekly planners and activity reports from Sales Consultants are completed and submitted.Participate in monthly stock meetings, ensuring stock levels align with sales and business requirements.Requirements
Skills & Experience :
Minimum of a relevant degree (medical qualifications are an advantage).Proven team leadership and sales management experience.At least 5 years’ experience in a management role within the medical industry.Strong Knowledge of Laparoscopy and Surgical Stapling.Knowledge of AI-based medical devices is advantageous.Established relationships with Key Opinion Leaders (KOLs) in the healthcare sector.Exceptional strategic thinking, leadership, and communication skills.Advanced planning and organizational skills;Excellent written & verbal communication skills;Excellent interpersonal skills;Negotiation skills;Project management skills;Knowledge of marketing analysis, practices, strategies, planning;Strong analytical, organizational and decision-making skills;Strong business & financial acumen to influence key business decisions based on business analysis;Strong understanding of business and financial drivers;Strong influencing skills to present new ideas promote collaboration and generate buy-in;Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving;Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement;High level of energy and stress tolerance required;Ability to work well under pressure and maintain positive, enthusiastic attitude;High level of motivation and vision and results orientated;Ability to work effectively in a team environment and build strong working relationships;Ability to work in a fast-paced environment and meet deadlines;Time management to be efficient;Work Ethics;Ability to travel extensively both in the country and overseas;Knowledge of the sales process with the ability to understand & interpret customer needs using fact [1] finding to identify sales opportunities;Proficient in Microsoft Office – specially Excel at advanced level and PowerPoint and Outlook;Integrity, responsive, high commitment;Desire to win with a drive on results;Strong leadership – a leader whose personal and professional behaviour is aligned to the Group values.Effectively drives performance, collaboration & compliance through the business, by partnering with the respective Sales & Marketing Managers; functional Shared Services leaders to enhance partnerships across the business to drive the achievement of strategic and tactical goals of the various Product Portfolios;Develops a strong Hospital Equipment Division, continuously coaching to improve business capabilities and competency of the team;Collaborates with Business Unit Manager to establish the correct goals for the company, identify appropriate metrics to help achieve them as well as effective correction plans when necessary, to achieve goals;Ability to lead and influence the sales team in a dynamic environment with multiple stakeholders in the market and internally;Demonstrates flexibility, must be equally prepared to challenge the status quo and to respond appropriately when challenged on the key business issuesLI-KT1
Requirements
Skills & Experience : Minimum of a relevant degree (medical qualifications are an advantage). Proven team leadership and sales management experience. At least 5 years’ experience in a management role within the medical industry. Strong Knowledge of Laparoscopy and Surgical Stapling. Knowledge of AI-based medical devices is advantageous. Established relationships with Key Opinion Leaders (KOLs) in the healthcare sector. Exceptional strategic thinking, leadership, and communication skills. Advanced planning and organizational skills; Excellent written & verbal communication skills; Excellent interpersonal skills; Negotiation skills; Project management skills; Knowledge of marketing analysis, practices, strategies, planning; Strong analytical, organizational and decision-making skills; Strong business & financial acumen to influence key business decisions based on business analysis; Strong understanding of business and financial drivers; Strong influencing skills to present new ideas promote collaboration and generate buy-in; Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving; Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement; High level of energy and stress tolerance required; Ability to work well under pressure and maintain positive, enthusiastic attitude; High level of motivation and vision and results orientated; Ability to work effectively in a team environment and build strong working relationships; Ability to work in a fast-paced environment and meet deadlines; Time management to be efficient; Work Ethics; Ability to travel extensively both in the country and overseas; Knowledge of the sales process with the ability to understand & interpret customer needs using fact[1]finding to identify sales opportunities; Proficient in Microsoft Office – specially Excel at advanced level and PowerPoint and Outlook; Integrity, responsive, high commitment; Desire to win with a drive on results; Strong leadership – a leader whose personal and professional behaviour is aligned to the Group values. Effectively drives performance, collaboration & compliance through the business, by partnering with the respective Sales & Marketing Managers; functional Shared Services leaders to enhance partnerships across the business to drive the achievement of strategic and tactical goals of the various Product Portfolios; Develops a strong Hospital Equipment Division, continuously coaching to improve business capabilities and competency of the team; Collaborates with Business Unit Manager to establish the correct goals for the company, identify appropriate metrics to help achieve them as well as effective correction plans when necessary, to achieve goals; Ability to lead and influence the sales team in a dynamic environment with multiple stakeholders in the market and internally; Demonstrates flexibility, must be equally prepared to challenge the status quo and to respond appropriately when challenged on the key business issues #LI-KT1