Retail Manager Luxury Goods

Taylored Appointments; Gauteng; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player seeks a dynamic Seasonal Retail Manager to lead during peak seasons. This role requires a proven track record in retail management, strong leadership skills, and a passion for enhancing store performance. The ideal candidate will curate designer collections, manage an atelier, and drive sales through innovative strategies. With a focus on operational efficiency and staff training, this position offers a unique opportunity to impact revenue performance significantly. Join a vibrant team that celebrates creativity and excellence in retail, making a difference in the shopping experience for customers.

Qualifications

• 5-10 years of experience in retail management, especially in luxury brands.
• Strong leadership and organizational skills with a focus on sales and customer service.

Responsibilities

• Develop and implement sales strategies to meet revenue targets.
• Hire, train, and supervise seasonal staff to enhance customer experience.
• Monitor inventory levels and coordinate with suppliers for optimal stock.

Skills

Retail Management

Leadership Skills

Sales Strategy Implementation

Customer Service

Inventory Control

Financial Management

Operational Efficiency

Visual Merchandising

Data Analysis

Change Management

Education

Bachelor's Degree in Business Management or related field

Job description

Experience: 5-10 years of experience working in Retail and Luxury brands. Understanding and experience with omnichannel retail. Passion for African Designers and their work. Knowledge of pricing strategies. Understanding of supply chain and vendor management (SME).

Overview

We seek a dynamic and experienced Seasonal Retail Manager to lead our team during peak seasons.

The ideal candidate will have a proven track record in retail management, strong leadership skills, and the ability to implement strategies that drive sales and improve operational efficiency.

This role involves managing an atelier, curating designer collections, and driving sales. It is crucial for enhancing store performance during peak seasons through sales management, staff training, operational efficiency, atelier management, and designer curation. The manager will play a key role in improving the company's revenue performance.

Key Responsibilities

1. Sales Management: Develop and implement sales strategies to meet revenue targets. Analyze sales data to identify trends and growth opportunities.
2. Staff Management: Hire, train, and supervise seasonal staff. Ensure staff are trained in customer service, product knowledge, and sales techniques.
3. Inventory Control: Monitor inventory levels to prevent stockouts or overstock. Coordinate with suppliers to maintain optimal stock levels.
4. Customer Service: Address complaints, uphold service standards, and create a welcoming shopping environment to ensure high customer satisfaction.
5. Visual Merchandising: Oversee product presentation and create attractive displays to enhance the shopping experience and boost sales.
6. Financial Management: Prepare budgets and forecasts, analyze financial performance, and implement cost-saving measures without compromising quality.
7. Operational Efficiency: Streamline store operations by adopting best practices and ensuring compliance with policies and regulations.
8. Change Management: Identify improvement areas and implement changes to enhance performance, fostering a culture of continuous improvement and innovation.
9. Atelier Management: Oversee the atelier's operations, ensuring high craftsmanship standards and timely delivery of custom orders.
10. Designer Curation: Curate designer collections, manage relationships with designers, and secure exclusive pieces.
11. Sales Driving: Implement innovative sales techniques and promotional campaigns, collaborating with marketing teams for effective advertising.

Requirements

• Proven managerial experience, preferably in retail.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze sales data and trends for informed decision-making.