Front Office Receptionist / Administrator

Time Personnel; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An established health practice in Cape Town is looking for a Front Office Receptionist and Administrator who is passionate about the health sector. This role is perfect for someone with extensive administrative experience and excellent communication skills, eager to contribute to a busy environment. You will be responsible for managing appointments, liaising with patients, and providing essential support to the medical team. If you thrive in a fast-paced setting and enjoy helping others, this opportunity is tailored for you.

Qualifications

• Minimum 10 years of administrative and reception experience.
• Proven experience in a busy administration and reception role.

Responsibilities

• Answering incoming calls and managing doctors' diaries.
• Setting up appointments and assisting with patient enquiries.
• Handling petty cash and performing ad-hoc administrative duties.

Skills

Administrative Skills

Communication Skills

Customer Service

Problem-Solving

Empathy

Mac Computer Experience

Job description

Front Office Receptionist / Administrator – Cape Town

Do you follow a healthy lifestyle and have a passion for the health sector? We are seeking an immediately available individual for a Front Office Receptionist and Administrator position.

Our client in Plattekloof, who operates a busy health practice, requires your excellent communication and administrative skills to join their successful team.

This role involves multi-tasking administrative support, including booking appointments and extensive customer interaction.

Salary: R15 000 per month.

Requirements:

• Minimum 10 years of administrative and reception experience
• Experience with Mac computers is advantageous
• Proven experience in a busy administration and reception role
• Excellent communication skills in English and Afrikaans
• Friendly and empathetic communication style
• Ability to liaise effectively with patients and address their needs

Duties and Responsibilities:

• Answering incoming calls for the practice
• Managing the doctors' diaries and scheduling meetings
• Setting up appointments for patients
• Attending to the doctors' urgent requests and requirements
• Dealing with patient enquiries and problem-solving as needed
• Assisting patients with settlement and payment of accounts
• Notifying patients when their medication has arrived
• Handling petty cash
• Collaborating with team members in a busy practice environment
• Typing correspondence
• Performing ad-hoc duties related to the administration of the practice