Dutch Gaming Support Agent

Boardroom Appointments; Randburg; Remote; ZAR 50 000 - 200 000; Part time

Job summary

Join a dynamic and innovative company as a Dutch Gaming Support Agent! This role offers an exciting opportunity for gaming enthusiasts to provide top-notch support to fellow gamers. You will engage with customers in Dutch, helping them navigate their gaming experiences and resolve any issues they encounter. Your passion for video games and advanced language skills will be key to delivering exceptional service. If you're looking to combine your love for gaming with a rewarding part-time role, this is the perfect opportunity for you!

Qualifications

• Advanced Dutch and intermediate English proficiency required.
• Passion for gaming and ownership of gaming devices is essential.

Responsibilities

• Provide support for gaming-related queries in Dutch.
• Assist customers with gaming issues and inquiries.

Skills

Dutch proficiency (C1)

English proficiency (B2)

Knowledge of gaming

Customer service experience

Tools

Gaming consoles (PS4, PS5, Xbox One, Xbox Series X, Nintendo Switch)

Modern gaming PC/laptop

Windows 10 or newer

macOS 10.11 or newer

Job description

About the job Dutch Gaming Support Agent

Dutch Gaming Support Agent

Requirements:

• Advanced proficiency in Dutch (minimum C1) and intermediate proficiency in English (minimum B2)
• Extensive knowledge of gaming and a passion for video games
• Ownership of one or more of the following: PS4, PS5, Xbox One, Xbox Series X, Nintendo Switch, or a modern gaming PC/laptop
• A dedicated, quiet workspace at home
• (Optional) Experience in customer service
• Based in South Africa or Suriname
• Able to work on a part-time basis

Technical Requirements:

• Minimum internet speed: 10 Mb/s download and 10 Mb/s upload, with latency under 200ms internationally
• At least 8 GB of RAM
• A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer
• An Intel Core i5-8260U or equivalent processor
• An AMD HD 7870 or equivalent graphics card
• A smartphone capable of two-factor authentication, running at least:
  • Android 8.0 or newer
  • Apple iOS 15.0 or newer