Key Account Manager - Shoprite

Sc Johnson; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading company in South Africa is seeking a National Key Accounts Manager to develop the Shoprite account. The role involves strategic planning, financial management, and maintaining customer relationships. Candidates should have significant FMCG experience and strong analytical skills. Join a diverse team committed to creating a positive impact.

Benefits

Competitive salary

Great working environment

Qualifications

• 5 – 10 years' FMCG Key Accounts experience.
• Experience managing the Shoprite national account.

Responsibilities

• Achieve volume/net sales/gross profit targets.
• Develop and implement customer business plans.
• Manage shelf health and promotional activities.

Skills

Analytical Skills

Problem Solving

Communication

Teamwork

Adaptability

Drive for Results

Integrity

Education

Degree in Marketing

Diploma in Business Management

Tools

MS Office

Customer Data Systems

Job description

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE.

We have been leading with purpose for over years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc, and more, in virtually every country around the world.

Together, we are creating a better future – for the planet, for future generations, and for every SCJ team member.

Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

National Key Accounts Manager - Shoprite

Midrand, South Africa

Overview

To take the lead role in developing the Shoprite account to deliver on business objectives for both SC Johnson and Shoprite, will be expected to play a strategic role, by dealing with National & regional buyers; DC role players; maintain and grow relationships across all levels of engagement.

Responsibilities

1. Financial: Achieve agreed volume / net sales / gross profit targets. Timeous execution on price increases. Effectively manage trade spend – business mandate. Ensure proper financial controls are implemented and adhered to within your account.
2. Planning And Reporting: Accountable for the development and implementation of customer business plans (Joint Business Planning). Accountable for account forecast accuracy. Tracking key account metrics, sales performance, and market trends. Prepare regular reports and presentations for management summarizing account activities, sales results, and opportunities for growth.
3. Customer Relationship: Ensure meetings with regional buyers at least once a month and national category manager at least once a quarter. Ensure Top to Top meetings with head buyers at least twice a year. Drive category development agenda with the customer through our category team. Ensure insight-driven business reviews are presented during customer meetings.
4. Internal Collaboration: Work closely with the Customer Marketing team to ensure delivery of best practice POP initiatives. Lead annual trading terms discussions with the head buyer. Prepare annual trade spend investment proposals. Conduct ROI analysis on all investments.
5. Administration: Serve as the primary contact for customers, providing technical support and resolving issues. Keep records of all contact reports and ensure all relevant information is filed correctly. Ensure business trackers are populated with customer details. Involvement in logistical supply chain processes to ensure on-time delivery. Keep trade spend tracker up to date.
6. Execution: Manage shelf health through Everyday Great Execution principles. Achieve all new product launches as per business launch dates. Communicate and track promotional activities. Engage with Field Operations biweekly. Ensure effective distribution and merchandising of products. Use customer data solutions for strategy planning.

Experience you'll bring

• Appropriate Degree / Diploma in Marketing / Business management or extensive experience in Key Account management.
• 5 – 10 Years' FMCG Key Accounts experience.
• Proficiency in MS Office and customer data systems.
• Strong experience in Negotiating National Trading Terms.
• More than 3 years' experience managing the Shoprite national account.
• Advanced knowledge of Shoprite processes.

Behaviours you'll need

• Excellent analytical and problem-solving skills.
• Strong communicator and team worker.
• Adaptability.
• Drive for results.
• Values others and cultures.
• Self-starter and acts with integrity.

What's in it for you

Competitive salary and great working environment.

About us

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way.

We have been leading with purpose for over years, building top brands such as Raid, Glade, Kiwi, OFF!, Windex, Ziploc, and more, in virtually every country.

Through these household names, we are making a positive difference to the world around us.

But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

This position is not available for relocation assistance, and candidates must be eligible to work in the country of application.

Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability.

We recognize the breadth of human experience, and we work to celebrate it.

It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We're committed to ongoing efforts to attract, hire, and retain diverse talent who want to build a positive, inclusive environment.

Read more about our ongoing initiatives at our website.