Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.
Job Description
Requirements: Skills, Qualifications, and Experience required
- Grade 12 (Matric)
- Valid Driver's license and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, PowerPoint, and Outlook)
- Excellent communication skills (written and verbal)
- Presentation skills an added advantage
Provides advice on a specific range of products to a specific allocated market and is individually accountable for achieving results through their own efforts.
Responsibilities
- Customer Service: Provide quality service to customers, identify opportunities for new business or support retention, process cases, and resolve customer problems.
- Solutions Analysis: Analyze problems to find the best solutions, which could be technical or professional.
- Receiving Visitors: Receive visitors and assist with requests, referring complex matters to colleagues.
- Customer Relationship Management (CRM) Data: Schedule follow-up actions, enter relevant information into the CRM system, and create a call plan to support customer retention and business development.
- Customer Needs Clarification: Set objectives for sales calls or meetings, tailor presentations, and ask relevant questions to gauge interest and gather information.
- Customer Relationship Development / Prospecting: Develop and implement relationship management plans for potential accounts, building relationships with decision-makers and influencers.
- Operational Compliance: Understand organizational policies and procedures, relevant regulations, and obtain necessary authorizations.
- Business Development: Monitor sales and market data, develop a personal network, and represent the organization at sector events to enhance visibility and reputation.
- Data Exploration: Conduct research and analyze data to identify themes and trends using business intelligence tools.
- Network of Influence: Participate in and contribute to networks inside and outside the company.
Skills
Building Trust, Consultative Selling, Customer Focus, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Additional Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
NQF Level 5 Higher Certificate or Occupational Certificate or equivalent
Closing Date
12 May 2026 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit.
The Old Mutual Story!
Required Experience
Unclear Seniority
Key Skills
Employment Type: Full-Time
Experience: years
Vacancy: 1
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