MI Analyst

1 Life Insurance; Gauteng; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the insurance sector is seeking a data-driven professional to enhance profitability and efficiency through insightful data analysis. The role involves collaborating with stakeholders to develop reporting templates and conducting thorough data research. The ideal candidate will possess strong analytical skills and the ability to communicate findings effectively.

Qualifications

• Experience in data analysis and reporting.
• Ability to manage stakeholder relationships effectively.

Responsibilities

• Contribute to reporting templates and models.
• Conduct research using primary data sources.
• Manage relationships with internal and external stakeholders.

Skills

Analytical Processes

Verbal Communication

Attention to Detail

Commercial Acumen

Data Management

Tools

Microsoft Office

PowerBI

SharePoint

SSRS

Job description

Measure, analyse and interpret trends to use data to extract quantifiable insights

from past trends and current conditions that increase 1Life profitability and

improve efficiency. The primary role is to turn data into knowledge to enable and

improve key business processes.

RESPONSIBILITIES

Insights and Reporting

Contribute to the design and creation of reporting templates and models for

operations, technical and financial etc. Lead execution of complex reports,

identifying and interpreting complex patterns and trends, and translating those

insights into actionable recommendations to key stakeholders to make informed

decisions.

Data Collection and Analysis

Conduct research using primary data sources and select information needed for

the analysis of key themes and trends.

Stakeholder Engagement

Manage relationships with internal and external stakeholders to ensure

consistent, accurate, aligned and valid data is available.

Identify reporting needs with the relevant role players.

Act as the SME and manage all engagement and delivery in collaboration with

the data science team.

Application Software Development

Contribute to development of existing and new applications by analysing and

identifying areas for modification and improvement. Contribute to development of

new applications to meet internal customer requirements.

Personal Capability Building

Develop own capabilities by participating in assessment and development

planning activities as well as formal and informal training and coaching; gain or

maintain external professional accreditation where relevant to improve

performance and fulfill personal potential. Maintain an understanding of relevant

technology, external regulation, and industry best practices through ongoing

education and trends.

Data Management

Use data management systems to deliver prescribed outcomes with guidance

from specialist colleagues. This includes being responsible for operating key

elements of the system.

Database Specifications

Provide information and comments on suitability during approval process for

database specifications to ensure all agreed standards and protocols are

followed and data integrity is preserved.

BEHAVIORAL COMPETENCIES

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information

to effectively solve problems. For example, consistently looks at complex issues

from many angles; obtains a rich and deep understanding; swiftly cuts to the

core issue; skillfully separates root causes from symptoms.

Knows the most effective and efficient processes to get things done, with a focus

on continuous improvement. For example, pays close attention to a variety of

metrics and benchmarks; determines both major and subtle ways to optimise

processes. Swiftly resolves process breakdowns; takes steps to ensure that

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear

understanding of the unique needs of different audiences. For example,

disseminates knowledge, insights, and updates in a polished, precise, and

compelling manner. Demonstrates a deep interest in others' comments. Creates

rich documents and reports.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, accepts

responsibility for own work, both successes and failures. Handles fair share and

does not make excuses for problems. Usually meets commitments to others.

Plans and Aligns

Plans and prioritises work to meet commitments aligned with organisational

goals. For example, outlines clear plans that put actions in a logical sequence;

conveys some time frames. Aligns own work with relevant workgroups. Takes

some steps to reduce bottlenecks and speed up the work.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high

energy, and enthusiasm. For example, takes timely action on important or

difficult issues. Identifies and pursues new opportunities that benefit the

organisation.

Interpersonal Savvy

Relates openly and comfortably with diverse groups of people. For example,

takes time to build rapport in meetings; speaks about common interests and

priorities; shows tact and sensitivity in difficult interpersonal situations. Maintains

productive relationships with a wide variety of people and from a range of

backgrounds.

Rebounds from setbacks and adversity when facing difficult situations. For

example, is calm and professional in difficult situations; continues to work toward

objectives. Overcomes obstacles without becoming discouraged; draws lessons

from failures. Recovers from setbacks and adversity.

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of

different situations. For example, takes steps to adapt to changing needs,

conditions, priorities, or opportunities. Understands the cues that suggest a

change in approach is needed; adopts new behaviors accordingly.

Nimble Learning

Learns through experimentation when tackling new problems, using both

successes and failures as learning fodder. For example, experiments to find the

best possible solution and gains insight from test cases. Makes use of new

concepts and principles when addressing problems. Learns from mistakes to

avoid repeating them.

Tech Savvy

Anticipates and adopts innovations in business-building digital and technology

applications. For example, successfully leverages the latest technologies to

increase performance. Quickly embraces and master's new technological

advances adopted by the organisation. May help others learn the terminology.

SKILLS

Support business processes by understanding and effectively using standard

office equipment and standard software packages, while providing technical

guidance as needed.

Advanced Microsoft Office, Call Centre, PowerBI, SharePoint and SSRS

Attention to Detail

Apply concepts of knowledge / skill and also able to provide technical guidance

when required.

Review and Reporting

Provide technical guidance when required to review and create relevant, lucid

and effective reports.

Reporting (Operational, Financial and technical)

Data Collection and analysis

Provide technical guidance when required to analyse data trends for use in

reports to help guide decision making.

Statistical Equations and Principles

Verbal Communication

Use clear and effective verbal communications skills and provides technical

guidance when required to express ideas, request actions and formulate plans or

Communicate with other people and provide technical guidance when required to

speak in a clear, concise and compelling manner.

Manco Presentations

Analytical Processes

Provide technical guidance when required to use appropriate analytical

processes and procedures.

Analyse numerical data and all other sources of information, to break them into

component parts, patterns and relationships;, Makes rational judgements from

the available information and analysis

Business Requirements Analysis

Provide technical guidance when required to analyse the business requirements

that IT solutions must meet.

Action Planning

Develop appropriate plans or perform necessary actions based on

recommendations and requirements.

Planning and Organising

Plan, organise, prioritise and oversee activities to efficiently meet business

objectives.

Commercial Acumen

Applies understanding of the business environment and objectives to develop

solutions.

Data Management

Acquire, organise, protect and process data to fulfill business objectives.

Call Centre

Apply concepts of knowledge / skill on Call Centre principles and metrics.