Data Centre Technician

Teraco; Johannesburg; On-site; ZAR 250 000 - 450 000; Full time

Job summary

An established industry player is seeking a dedicated Data Centre Technician to ensure the smooth operation of critical infrastructure. This role involves monitoring, maintaining, and troubleshooting systems to uphold high performance and compliance standards. You'll be responsible for preventative maintenance, fault detection, and ensuring optimal conditions for equipment. If you possess strong technical skills, effective communication abilities, and a proactive approach to problem-solving, this is an exciting opportunity to contribute to a vital service in a dynamic environment. Join a team committed to excellence and continuous improvement in the Data Centre sector.

Qualifications

• Minimum of 2 years post-qualification experience required.
• Good knowledge of Data Centre environments preferred.

Responsibilities

• Monitor and maintain Data Centre critical infrastructure.
• Perform planned maintenance and fault detection.
• Provide technical support for system installations and troubleshooting.

Skills

Technical Abilities

Effective Communication

Problem Solving

Self-Motivation

Team Collaboration

Education

Relevant Technical Qualification

Job description

The Data Centre technician provides a range of services which revolve around the maintenance of the Data Centre facility in its entirety, including equipment and processes, thus ensuring effective and efficient operation of the Data Centre.

Job Description

OBJECTIVES

Main function of the Job

• Monitoring and maintenance of all Data Centre critical infrastructure.
• Performing planned/preventative/predictive maintenance of all infrastructure.
• Fault detection of critical infrastructure.
• Switching and isolation of MV and LV equipment.
• Installing and commissioning of new plant.
• Daily walk arounds and inspections of electrical and mechanical systems and equipment.
• Wiring of electrical control panels.
• Offering technical support at Data Centre by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations.
• Carrying out preventative maintenance of data center equipment and devices.
• Monitoring system processes to ensure smooth operations.
• Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
• Comply to working methods ensuring that all client SLA and MSA’s are achieved.
• Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues.

Compliance

• Maintain compliance in accordance with all relevant policies and procedures.
• Meet agreed inter-departmental OLA (Operational Level Agreement).
• Health & Safety monitoring and corrective action to meet statutory compliance and company’s objective of zero tolerance to unsafe work practices.

Job Requirements

Skill Requirements

• Good technical abilities.
• Effective communication skills, active listener, ability to understand requirements and be able to explain complicated technical processes in a simple way to non-technical staff.
• Data Technicians often develop standard operating procedures and manuals for the networks they are in charge of.
• Proactive problem solver, perform rapid and accurate assessments.
• Ability to work independently, as well as being a positive team player.
• Self-motivated.
• Conducts self professionally, exhibits elevated levels of tolerance and patience.
• Responsible for continued learning and self-development.
• Quick response to potentially critical situations.
• Troubleshoot systems and components to identify root causes of failures.
• Implement corrective actions promptly to mitigate the negative effects of system changes.

Qualifications and Experience

• A minimum of 2 years post-qualification experience.
• Good knowledge of Data Centre environments and critical infrastructure systems preferable.