Senior Specialist Commercial Operations System Enablement Senior Programme Manager

60 Degrees; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading company in South Africa is looking for a Senior Commercial Operations System Enablement Specialist. This role focuses on optimizing commercial operations through effective system enablement, ensuring teams have the necessary tools and workflows. The ideal candidate will lead system implementation, analyze workflows, and provide operational insights to enhance efficiency across various teams.

Qualifications

• 8 years of experience in commercial system enablement or similar role.
• Strong IT knowledge with experience in system integration.

Responsibilities

• Lead setup and maintenance of tools for customer acquisition and order management.
• Analyze workflows and develop improved processes for productivity.

Skills

Computer Science

Business Process

SQL

Information Technology

Analysis of Alternatives (AoAs)

Project Management

Education

Bachelor's degree in business, marketing, or a related field

Masters or certifications in project management/systems integration

Tools

CRM platforms

marketing automation tools

sales platforms

SharePoint

AWS

Job description

Senior Commercial Operations System Enablement Specialist

Are you passionate about optimizing commercial operations through smart system enablement? We are seeking a Senior Commercial Operations System Enablement Specialist to enhance efficiency across sales, marketing, and customer success teams. This role sits at the intersection of business and technology, ensuring teams have the right tools and workflows to succeed.

Key Responsibilities:

1. System Implementation & Management: Lead the setup and maintenance of tools supporting customer acquisition, order management, sales, and self-service. Ensure seamless integration of third-party applications.
2. Optimization & Efficiency: Analyze workflows, identify inefficiencies, and develop improved processes to enhance productivity and reduce costs.
3. Support & Enablement: Act as the go-to expert for system-related issues, providing support, training, and best practices to commercial teams.
4. Operational Insights & Management: Ensure data integrity, generate performance reports, and provide insights to drive better decision-making.
5. Collaboration: Work closely with IT, sales, marketing, and finance teams to align technology, data, and workflows.
6. Technology & Innovation: Stay ahead of trends in AI and automation, implementing new tools to enhance efficiency and business growth.

Required Expertise:

• Bachelor's degree in business, marketing, or a related field (Masters or certifications in project management/systems integration are advantageous).
• Industry exposure within the Telecommunications sector.
• Strong IT knowledge with experience in system integration and commercial tools.
• 8 years of experience in commercial system enablement, sales operations, or a similar role with a track record in system optimization.
• Proficiency in CRM platforms, marketing automation tools, and sales platforms with expertise in system configuration and workflow design.
• Ability to interpret data, solve problems, and drive performance improvements.
• Strong leadership, executive communication, and experience managing system implementations.

Click on the link to apply directly!

Experience: Manager

Key Skills: Computer Science, Business Process, SQL, Active Directory, Information Technology, Clearance, Analysis of Alternatives (AoAs), Cloud, Windows, AWS, Course of Actions (CoAs), Project Management, SharePoint, Backup, UNIX

Employment Type: Full-Time

Vacancy: 1