Job Title: Talent Acquisition Specialist
Department: Human Resources
Location: Westville, Durban
Reporting to: Group Talent Manager
Job Purpose:
To attract, source, and recruit top talent through both strategic and high-volume (bulk) recruitment efforts, including specialist headhunting. This role partners closely with line managers to deliver efficient, compliant, and high-quality hiring outcomes aligned to the organisation’s talent strategy.
The incumbent will also be expected to embrace and leverage AI-driven recruitment tools and platforms to enhance sourcing, improve hiring efficiency, and support data-led decision making in talent acquisition.
Key Responsibilities:
1. End-to-End Recruitment Management:
- Execute full-cycle recruitment for a variety of roles, including general, technical, and management vacancies.
- Lead and manage bulk recruitment campaigns (e.g., graduate intakes, store openings, peak trading), including scheduling, logistics, and candidate management.
- Draft and post job adverts across internal and external platforms.
- Integrate AI-based screening and workflow tools to improve accuracy and reduce time-to-fill.
2. Talent Sourcing & Headhunting:
- Proactively headhunt passive candidates for scarce and specialist roles using platforms like LinkedIn Recruiter, Boolean search, and AI-sourcing algorithms.
- Build and manage talent pipelines for key roles aligned to workforce planning.
- Stay current on industry trends, competitor movements, and talent availability.
3. Stakeholder & Hiring Manager Engagement:
- Work closely with line managers to understand hiring needs and define role requirements.
- Provide expert guidance on interview techniques, market conditions, and recruitment best practices.
- Schedule and support interviews and assessments.
4. Candidate Experience & Selection:
- Manage all touch points of the candidate journey with professionalism and care.
- Conduct pre-employment checks including reference checks, criminal checks, and qualifications verifications where applicable.
- Ensure timely communication and feedback to all candidates.
5. Compliance & Reporting:
- Ensure all recruitment activities comply with company policies, POPIA, EE targets, and relevant labour legislation.
- Maintain accurate and up-to-date recruitment records, including interview notes and reference check documentation.
- Generate regular recruitment reports including time-to-fill, source of hire, cost-per-hire, and diversity data.
- Utilize AI-driven dashboards and analytics to improve recruitment outcomes and workforce planning.
6. Graduate Programme Recruitment:
- Design, coordinate, and execute the full graduate recruitment cycle to attract high-potential talent across various disciplines.
- Build and maintain relationships with external institutions such as SETAs, universities, and colleges to support talent sourcing.
- Manage the end-to-end application process including advertising, screening, assessments, interviews, and onboarding.
- Drive employer brand awareness through digital platforms and targeted graduate marketing campaigns.
- Align graduate placement with long-term workforce planning, succession goals, and business area talent needs.
- Act as a key liaison and support structure between graduates and business stakeholders to ensure graduates receive appropriate training, feel supported, and are set up for success.
- Monitor graduate progress and satisfaction, resolving issues proactively and escalating concerns when necessary to enhance retention and development outcomes.
Minimum Requirements:
- National Diploma or Bachelor’s Degree in Human Resources, Industrial Psychology, or a related field.
- Minimum of 8–10 years’ experience in a recruitment environment, with proven exposure to both bulk recruitment and headhunting.
- Strong working knowledge of ATS platforms, LinkedIn Recruiter, and Excel.
- Experience using or implementing AI-powered recruitment tools is highly advantageous.
- Solid understanding of employment legislation and reference checking protocols.
- Previous experience recruiting in FMCG, retail, or other high-volume industries is preferred.
Key Competencies:
- Strong bulk recruitment project coordination
- Advanced headhunting and sourcing techniques
- Ability to work under pressure and manage multiple vacancies
- Excellent verbal and written communication skills
- Analytical thinking and recruitment metrics orientation
- Strong stakeholder relationship-building
- High attention to detail and compliance accuracy
- Technologically curious and open to digitally enhancing hiring processes
Performance Indicators:
- Time-to-fill and vacancy turnaround metrics
- Volume and quality of hires in bulk campaigns
- Placement success rate of headhunted candidates
- Accuracy and timeliness of reference checks
- Hiring manager satisfaction scores
- Retention rate of new hires at 3, 6, and 12 months
- Compliance with recruitment records and audit readiness
- Adoption and impact of AI and recruitment automation tools