Sales Assistant - Cape Union Mart Cape Gate

Cape Union Mart Group; Cape Town; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading company in outdoor retail is seeking a Sales Assistant for their Cape Gate store in Cape Town. The ideal candidate will excel in customer service, drive sales, and maintain store standards. Responsibilities include processing transactions, managing stock, and providing exceptional service. This role requires a matric qualification and up to 6 months of retail experience. Join a dynamic team and contribute to a fun shopping environment while meeting individual sales targets.

Qualifications

• Up to 6 months retail experience required.
• One year of retail work experience is advantageous.

Responsibilities

• Exceed customer expectations through effective selling techniques.
• Maintain visual merchandising standards to optimize sales.
• Transact all purchases and process payments.

Skills

Customer Service

Problem Solving

Adaptability

Education

Matric or equivalent qualification

Tools

Microsoft Office

Job description

Job Title: Sales Assistant - Cape Union Mart Cape Gate

Job Location: Western Cape, Cape Town

Deadline: June 15, 2025

Job Description

Duties and Responsibilities:

1. Exceed customer expectations by practicing customer selling techniques.
2. Adhere to stock loss controls in store.
3. Ensure individual targets are met consistently.
4. Maximize and drive sales by identifying opportunities to increase turnover.
5. Maintain housekeeping and uphold visual merchandising standards to optimize sales.
6. Create an inspiring environment and promote a fun atmosphere.
7. Transact all purchases by receiving, verifying, and processing payments such as cash, cards, vouchers, coupons, and other acceptable methods.
8. Ensure all outgoing stock/items/scripts are scanned and paid for.
9. Process all loyalty cards, including those of accelerated partners.
10. Establish professional relationships with customers and provide friendly, helpful, courteous assistance and advice.
11. Report customer compliments and complaints to management.
12. Attend to all customer stock queries and ensure they are dealt with and resolved.

Behavioral Requirements

• Honesty in dealing with cash and finances.
• Building and maintaining relationships.
• Innovation and change management.
• Adaptability in thinking.
• Taking ownership of responsibilities.
• Problem solving skills.
• Trustworthiness and honesty.
• Effective time management.
• Exceptional customer service skills.

Minimum Requirements

Essential:

• Matric or equivalent qualification.
• Up to 6 months retail experience.

Special Conditions of Employment

• Clear credit and criminal record.
• Willing and able to work retail hours.
• South African citizen.

Advantageous Skills

• One year of retail work experience.
• Proficiency in Microsoft Office and computer skills.
• Effective communication skills.
• Knowledge of current clothing trends or outdoor lifestyle (depending on the brand).
• Willing and able to work retail hours.
• Experience in sales, retail, or business development roles.