Head Of Sales - Truckstore

Daimler Truck Southern Africa Ltd; Gauteng; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading company in the commercial vehicle sector is seeking a Head of Sales for its TruckStore division. This role involves managing sales performance, fostering stakeholder relationships, and ensuring operational excellence. The ideal candidate will have extensive experience in the automotive industry and strong communication and management skills. Join a dynamic team dedicated to achieving strategic goals and driving profitable growth.

Qualifications

• 5-8 years automotive experience in dealer network operations.
• Proficient in sales processes and systems.

Responsibilities

• Manage sales performance outputs and strategic deliverables.
• Collaborate with agents to monitor stock levels and forecast sales.
• Ensure professional interactions with customers.

Skills

Communication

Analytical

Planning

Management

Negotiation

Problem-Solving

Networking

Customer-Focused

Education

Valid Code 14 License

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Join to apply for the Head of Sales - TruckStore role at Daimler Truck Southern Africa Ltd

Since the invention of the truck over years ago, Daimler Truck AG has been a pioneer in the commercial vehicle sector and is today one of the world's largest commercial vehicle manufacturers.

Established in South Africa over 60 years ago, Daimler Truck Southern Africa Ltd, together with its subsidiaries Daimler Truck Financial Services South Africa (Pty) Ltd and Sandown Motor Holdings (Pty) Ltd, provides an optimal experience for our esteemed customers based on a comprehensive products and services portfolio.

The Group's success is based on its leading brands, including Mercedes-Benz Trucks, Mercedes-Benz Buses, and FUSO Trucks, in addition to offering parts and services for Freightliner and Western Star Trucks.

Its product range is backed by market-leading value-added services such as Fleetboard, TruckStore, TruckTraining, and Financial Services.

With a Southern African footprint that includes South Africa, Namibia, Lesotho, Botswana, Eswatini, Malawi, Mozambique, Zimbabwe, and Zambia, the company is headquartered in Pretoria, South Africa, and all its products are assembled locally in its East London production plant.

Job Overview

To effectively and efficiently manage the key sales performance outputs of the TruckStore Centurion sales division and manage the Agency model to ensure optimal sales performance and attainment of strategic deliverables as defined by DTSA and aligned with sales targets, while ensuring compliance with the Company's Integrity & Anti Bribery Codes, Conflict of Interest Policy & S.H.E.

Key Duties and Responsibilities

1. Establish and nurture strategic stakeholder relationships to drive key sales metrics.
2. Align the business strategy with the used vehicle sales strategy.
3. Prepare presentations and support strategic projects.

Performance Management

Collaborate with agents to monitor stock levels and forecast sales. Implement corrective actions where necessary to meet targets. Foster strong stakeholder relationships and ensure achievement of sales and stock KPIs aligned with the Centurion Sales division.

Agent Support

Provide general support to agents, including tasks not explicitly listed. Ensure access to necessary information for sales transactions. Facilitate compliant communication between customers, agents, and TruckStore. Ensure timely resolution of inquiries and accurate commission payments.

Operational Excellence

Support asset management and stock sourcing. Maintain optimal stock levels and mix, adhere to procurement and logistics processes, and minimize vehicle risk. Ensure efficient sales processes and prompt issue resolution.

Systems & Process Optimization

Enhance collaboration with value chain partners and business administration. Strengthen dealer interfaces for used vehicle management and promote digitalization of processes.

Customer Care

Ensure professional interactions with customers. Address inquiries and complaints promptly. Implement and monitor control systems in line with TruckStore procedures.

General Administration

Maintain accurate records and documentation per TruckStore standards. Adhere to Delegation of Authority (DOA) guidelines. Share relevant information promptly and ensure compliance in all communications.

People Management

Set KPIs, conduct performance reviews, and coordinate development initiatives. Hold regular team meetings to boost communication and motivation. Manage daily activities in line with KPIs.

Integrity & Compliance

Foster a culture of integrity and compliance. Promote transparency, recognize compliance achievements, and address misconduct. Implement internal controls and risk mitigation measures. Complete required training on time.

Profitable Growth

Drive new business through agent network support and dealer engagement. Assist in stock sourcing and participate in sales campaigns. Provide monthly progress reports with action plans to meet sales targets and manage stock aging. Support marketing efforts to grow the TruckStore brand locally and internationally.

Qualifications

• Valid Code 14 License and PDP an advantage.

Experience

• 5-8 Years Automotive (Commercial Vehicle) experience in dealer network operations, sales, support environment.
• Computer literacy (Proficient in MS Excel, Word, PowerPoint).

Special Knowledge and Skills

• Solid understanding of technical aspects and features of commercial vehicles.
• Strong communication, analytical, planning, and management skills.
• Proficient in sales processes, systems, and methodologies.
• Skilled in building and managing relationships, negotiation.
• Results-driven, detail-oriented, customer-focused, with conceptual thinking abilities.
• Competent in business writing, negotiation, problem-solving, networking, and professional etiquette.
• In-depth knowledge of sales and marketing principles, organizational strategy, internal policies, and corporate governance.

Other Important Information

Daimler Truck Southern Africa is proud to be an equal opportunity employer. All qualified applicants will be considered; however, the following will apply: Foreign nationals must qualify for a work visa / permit per the Immigration Act 13, Employment Equity Plan in terms of the Employment Equity Act, No 58, and the Code of Good Practice on the employment of people with disabilities.

Closing date for applications: 23 May