Call Centre Outbound Sales Agent

The Job Tool Kit; Bellville; On-site; ZAR 180 000 - 240 000; Full time

Job summary

A leading company in the financial services sector is seeking a motivated sales professional to join their outbound call center team. The ideal candidate will have a solid background in sales, excellent client relationship skills, and a commitment to compliance standards. This role involves achieving sales targets, managing client interactions, and staying updated on industry trends. If you have a passion for sales and meet the qualifications, we want to hear from you!

Qualifications

• 2 years’ experience in Sales Outbound Call Centre or face-to-face sales.
• Fluency in English and one other South African official language.

Responsibilities

• Selling products telephonically and achieving sales targets.
• Managing quality and compliance against benchmarks.
• Building and maintaining good client relationships.

Skills

Sales

Client Relationship Management

Adaptability

Problem Solving

Education

Grade 12 or NQF 4 qualification

Job description

What will you do?

• Selling products telephonically • Achievement of sales targets and objectives • Adherence to Quality and Compliance processes to minimize business risk • Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind • Maintain optimal operational efficiencies based on productivity measures • Adapt and change to fit in with changing business operational requirements • Resolve complaints and objections • Build and maintain good client relationships • Managing information regarding new products, rate changes, rulings, training updates etc. • Keep abreast of developments and trends in the Industry – self learning • Ensure commitment to the FAIS Fit & Proper qualification requirements

What will make you successful in this role?

Qualification & experience

• Grade 12 or a relevant NQF 4 qualification • 2years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience (with targets attached to the sales) • Financial services experience (advantageous) Knowledge and skills • Good understanding of Financial Services Industry related legislation and regulation • Understanding of sales processes and servicing industry • Outbound Sales experience is required • Fluency in English and one other South African official language • A clear criminal and credit record • Commitment to the FAIS Act and meeting Fit & Proper qualification requirements • Willingness to work overtime

If you are interested, please send your applications to [e-mail]