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A leading provider in the education sector seeks a Student Advisor (Distance) to guide prospective students through the enrolment process. This role focuses on student recruitment, managing applications, and ensuring exceptional customer service while achieving registration targets.
Are you passionate about education, driven by targets, and skilled in building relationships?
A leading provider in the education sector is looking for a Student Advisor (Distance) to support and guide prospective students through the enrolment process, ensuring a smooth and supportive journey from enquiry to registration.In this role, you'll be at the forefront of student recruitment, managing applications, conducting consultations, and maintaining data integrity — all while hitting individual registration targets and delivering exceptional customer service.
Key Responsibilities : Achieve individual student registration and application targets as set by the Head of Student Recruitment.Respond to all prospective student enquiries via telephone and email within 48 hours.Conduct structured consultations and follow-ups to guide leads through the application process.Capture and update all student data accurately in the student information system (STASY).Follow up with unpaid or incomplete applications to secure necessary documents and pre-registration payments.Conduct weekly follow-up calls to convert enquiries into applications and drive conversions.Maintain and manage key relationships with internal stakeholders and senior campus staff.Schedule and conduct regular meetings with prospective students and other key contacts.Ensure all communications are clear, professional, and aligned with brand standards.Uphold data integrity standards and ensure all leads and interactions are properly documented.What You'll Bring : A 3-year Diploma or Bachelor's Degree (NQF level 7) in Business, Marketing, Public Relations, Communication, or a related field.At least 2 years of experience in sales consulting or customer relations.Excellent communication and interpersonal skills, with the ability to build trust quickly.Strong administrative and time management abilities.A proactive, target-driven mindset with a passion for helping others succeed.Please note that only suitable candidates will be contacted.