Sales Consultant - ReadyMix

Talent Trace; Centurion; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dynamic sales liaison to connect with clients and enhance customer satisfaction in the Ready-Mix sector. This role involves identifying new clients, generating tailored sales solutions, and ensuring quality service delivery. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for building relationships. Join a company that values integrity, excellence, and teamwork, and make a meaningful impact in a supportive environment focused on customer success.

Benefits

Flexible working hours

Health insurance

Performance bonuses

Training and development programs

Qualifications

• Minimum 5 years' experience in sales and customer service.
• Knowledge of the Construction Industry, especially Ready-Mix.

Responsibilities

• Serve as liaison between Sales and Customers, ensuring satisfaction.
• Generate sales proposals and service existing accounts.

Skills

Relationship Building Skills

Strong Sales Skills

Negotiation Skills

Conflict Management Skills

Problem Solving Skills

Analytic Skills

Project Management Skills

Innovative Thinking

Education

Grade 12 Certificate with Maths

National Dip/BCom/BA Degree

Tools

Sales Software

CRM Systems

Job description

Reports to

Key Accounts Manager

Key Customers

Internal Stakeholders - Sales Administration, Plant Supervisors, Area Managers, General Manager
External Customers - Existing and potential customers

Role Overview

To serve as liaison between customers and the company by identifying and contacting current and prospective clients, generating ready-mix sales solutions, and servicing customers to ensure satisfaction, quality, and consistency of service and product.

Required Qualifications

• Grade 12 Certificate with Maths (National Dip/BCom/BA Degree or studying towards would be an advantage)
• Minimum 5 years' experience
• Knowledge of the Construction Industry - Ready-Mix
• Good computer skills
• Good knowledge of sales and advertising techniques
• A good team player with a high level of dedication
• Excellent verbal and written communication skills
• Ability to persuade and influence others

Experience

• 5 years related experience

Special Requirements

• Possess a valid driver's license (Code B)

Key Outputs

• Serve as liaison between the Sales department and Customers
• Identify and contact current and new prospective clients
• Generate sales proposals and service existing accounts to ensure quality and consistency
• Generate reports for Senior Management on sales activities and other requirements
• Respond to customer complaints and provide after-sales support
• Inform customers of delays or problems
• Monitor sales team progress, identify shortcomings, and propose improvements
• Organize marketing events
• Ensure a healthy IR climate
• Execute sales strategies
• Adhere to customer service principles
• Review pricing
• Seek new client opportunities
• Report sales performance
• Communicate effectively
• Contribute to team development
• React to client queries and manage quotations
• Make decisions on problems
• Follow up with clients and obtain orders
• Facilitate PBD customer needs
• Ensure customer service effectiveness
• Manage value-added services and liaise with quality department
• Maintain sales prices as per budget
• Ensure debtor control

Criticality

• Planning Requirements
• Organizational Structure

Required Succession Plan

• Yes

Key Competencies & Skills

• Relationship Building Skills
• Strong Sales Skills
• Negotiation Skills
• Conflict Management Skills
• Cross Functional Skills
• Problem Solving Skills
• Project Management Skills
• Analytic Skills
• Innovative Thinking
• Personal Mastery

Core Competencies

• Entrepreneurial and Commercial Thinking
• Relating and Networking
• Deciding and Initiating Action
• Persuading and Influencing
• Delivering Results and Meeting Customer Expectations
• Planning and Organising

Additional Competencies

• Presenting and Communicating Information
• Coping with Pressures and Setbacks
• Adapting and Responding to Change
• Analysing

Company Values

We always do the right things: We hold each other accountable and act with integrity.
Excellence in all we do: We strive for excellence.
Our people, our strength: We value all our people.
Passion: We inspire each other with positive attitude and energy.
Customer Focused: We exceed customer expectations every time.

Leadership Competencies

• Values Driven: Acting ethically and leading by example
• Setting the Direction: Creating a shared vision
• Personal Mastery: Learning about oneself and creating a personal vision
• Decisive and Courageous: Making effective and timely decisions
• Coping with Change and Ambiguity
• Aligning the People: Influencing others towards high performance

Desired Skills

• ReadyMix Cement Experience
• 5 years experience
• Matric with Maths
• Knowledge of Sales and Advertising
• Construction and Cement Experience