Residential Childcare Coordinator

Hashtag Nonprofit NPC; Pietermaritzburg; On-site; ZAR 20 000 - 40 000; Full time

Job summary

An established nonprofit organization is seeking a dedicated Residential Childcare Coordinator to oversee the well-being of children and manage house staff. This role involves supervising daily operations, supporting children and caregivers, and ensuring a safe and nurturing environment. The ideal candidate will have a strong background in childcare, excellent administrative skills, and a compassionate approach to working with families affected by trauma. Join a mission-driven team committed to making a positive impact in the community and helping children thrive in challenging circumstances.

Qualifications

• Minimum Grade 12; a qualification in Child and Youth Care is advantageous.
• Diploma in Child Care or Degree in Social Work preferred.

Responsibilities

• Supervise staff and manage contracts, ensuring adherence to policies.
• Plan weekly menus and oversee nutrition for children.

Skills

Supervisory Skills

Compassion

Administrative Skills

Proficiency in MS Office

CPR/First Aid

Education

Grade 12

Diploma in Child Care

Degree in Social Work

Tools

CRM Databases

Job description

Residential Childcare Coordinator

Location: Pietermaritzburg NGO

Deadline: 15 May 2025

Region: Pietermaritzburg

Type of employment: Full time

Job Description

Roles and Responsibilities

• Supervise House staff, ensuring contracts are signed and staff are aware of policies and procedures.
• Develop monthly weekend relief staff timetables and oversee staff leave plans.
• Manage overtime/relief sheets and report issues to the Regional Manager.
• Supervise patient admissions, ensuring adherence to policies and effective daily operations.
• Support children and caregivers, plan weekly menus, and oversee nutrition.
• Address maintenance issues, ensure safety and cleanliness, and manage transportation for children and parents.
• Assist with return-home arrangements and be available for emergencies.
• Hold regular meetings with parents and staff, manage donations, and organize activities and outings.
• Ensure the house and garden are presentable, manage grocery shopping, and report incidents.

Finances and Administration

• Maintain financial records, manage transport funds, and update house occupant information.
• Compile occupancy and vehicle reports, coordinate visits, and manage assets.

Qualifications and Requirements

• Minimum Grade 12; a Social Auxiliary Worker or Child and Youth Care Worker qualification is advantageous.
• Diploma in Child Care or Degree in Social Work preferred.

Experience

• At least 2 years of caring for people affected by illness; supervisory experience is a plus.

Additional Training

• Proficiency in MS Office and CRM databases, good administrative skills, CPR/First Aid, valid driver’s license.

Skills and Attributes

Maturity, stress tolerance, compassion, empathy, patience, discretion, assertiveness, proactive attitude, integrity, motivation, initiative, and responsibility.

Experience working with children and families affected by life-threatening illnesses or trauma, and supervisory experience, are highly recommended.

Language Proficiency

Fluency in English and understanding of other African languages, especially isiZulu.

How to Apply

If qualified, send your CV and a one-page motivational letter to [e-mail].