Team Leader Elite

Old Mutual South Africa; Johannesburg; On-site; ZAR 40 000 - 80 000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader to join their Elite business unit in Johannesburg. This role focuses on managing a team of underwriters, enhancing client relationships, and driving profitability through innovative solutions in the high net-worth market. With a commitment to excellence, you will lead initiatives that ensure high service levels and client satisfaction while fostering a culture of continuous improvement. This full-time position offers a unique opportunity to make a significant impact in a vibrant and supportive environment.

Qualifications

• 5-8 years experience in personal lines underwriting.
• 3-5 years experience in high net-worth underwriting and/or claims.

Responsibilities

• Manage a team of underwriters for quotations and new business.
• Maintain relationships with business partners to promote Elite’s products.

Skills

Leadership

Analytical Thinking

Communication

Customer Focus

Collaboration

Education

Bachelor’s degree in General Insurance

NQF Level 7

Job description

Let's write Africa's story together!

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description

We are hiring a Team Leader within the Elite business unit at Old Mutual Insure. The role reports to the Elite: National Underwriting Manager and is based at our Johannesburg Head Office.

Job Purpose

Maintain relationships with business partners to promote, sell, and convert Elite’s products, including service and underwriting initiatives, to achieve profitability and growth targets. Manage a team of underwriters responsible for quotations, new business, and increasing Elite policies.

Critical Objectives and Responsibilities

• Understand the high net-worth market and find solutions to risk challenges.
• Communicate effectively with intermediaries and stakeholders.
• Collaborate with senior management and support profit and growth targets.
• Consult with stakeholders to resolve underwriting and claims challenges.
• Maintain high service levels and client satisfaction.
• Manage risk, monitor profitability, and ensure data accuracy.
• Lead continuous improvement initiatives and ensure governance adherence.
• Develop team skills and foster a high-performance culture.

Experience, Knowledge & Skills Required

• Bachelor’s degree or equivalent in general insurance (NQF Level 7).
• 5-8 years’ experience in personal lines underwriting.
• 3-5 years’ experience in high net-worth underwriting and/or claims (recommended).
• Experience in Old Mutual Insure (recommended).

Competencies

• Business insight, leadership, customer focus, analytical thinking, communication, collaboration, consultation, innovation, personal mastery, execution.

Additional Requirements

• Strong stakeholder relationship skills.
• Ability to negotiate and make decisions.
• Commitment to continuous improvement and high-quality service delivery.

Education

NQF Level 7 - Degree, Advanced Diploma, or Postgraduate Certificate in insurance or related field.

Closing Date

09 May 2025, 23:59

Additional Information

Position is full-time, mid-senior level, in Johannesburg, Gauteng, South Africa. Employment equity policies apply.