Digital Engagement Coordinator

Worldwide Fund for Nature; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading conservation organization is seeking a Digital Engagement Coordinator in Cape Town. The role focuses on website management and digital marketing strategies to enhance user engagement and grow WWF's supporter base. Ideal candidates should possess strong technical skills and a passion for conservation.

Qualifications

• Experience in website content management and optimization.
• Familiarity with digital marketing automation and CRM.

Responsibilities

• Ensure WWF's website and digital platforms are optimized.
• Support digital engagement initiatives to grow supporter base.

Skills

Digital Marketing

Content Management

Technical Competency

Job description

This is a permanent position based at WWF-SA Head Office in Newlands, Cape Town. WWF is the world's largest and most respected independent conservation organization, with over 6 million supporters and a global network active in over 100 countries.

WWF's mission is to stop the degradation of the Earth's natural environment and to build a future in which humans live in harmony with nature. This is achieved by conserving the world's biological diversity, ensuring the sustainable use of renewable natural resources, and promoting the reduction of pollution and wasteful consumption. WWF South Africa is a national office that is part of the WWF network.

We are a local NGO that has worked for 50 years with the aim of inspiring all South Africans to live in harmony with nature, for the benefit of our country and the wellbeing of all our people.

WWF's work is for nature, for you. Our work is challenging and exciting, and we love what we do.

To join our team, you need to be excellent at what you do, passionate, results-oriented, and have a positive attitude.

Background: The Digital Engagement Coordinator is responsible for ensuring WWF's website and associated digital platforms are up to date, optimized, and performing at a high level.

This role focuses on website content management, design, and optimization informed by a data-led approach (60%), requiring a high level of technical competency.

Additionally, the coordinator will support digital engagement initiatives (40%) through cross-platform user journeys that drive web traffic, grow WWF's supporter base, and nurture supporters to deeper engagement with the brand.

Key professional development areas in this role include digital marketing automation, CRM, and online engagement strategies.

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Position: Digital Coordinator

Location: Cape Town, Western Cape