Learning & Development Specialist

Kamo Placements; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading company in South Africa is seeking an L&D Specialist to enhance training programs and manage learning systems. The role involves sourcing training providers, developing learning content, and ensuring effective learning outcomes. Candidates should have substantial experience in L&D, particularly in the Insurance or Financial sector, and hold relevant qualifications.

Qualifications

• Minimum 6 years in an L&D Specialist role.
• Experience in designing and developing learning content.

Responsibilities

• Sourcing training providers and coordinating participants for external modules.
• Maintaining L&D records and preparing statistical reports.
• Coordinating L&D initiatives and acting as the main contact.

Skills

Learning and Development

Training Coordination

Data Analysis

Education

Bachelor of Arts in Human Resources

Skills Development Facilitator certification

Tools

Learning Management System

Job description

JOB DESCRIPTION

Strategic Alignment

• Sourcing of training providers and coordinating participants/services for external modules
• Developing learning specifications and outcomes; monitoring service provider performance
• Development of learning content for the Claims Processing Programme
• Evaluating the effectiveness of the ST insurance capability building programme
• Redesigning learnerships and internship programmes to align with new talent/capacity building priorities
• Sourcing and implementing learning systems to support a culture of ongoing learning, including developing learning paths and optimizing the utilization of LinkedIn Learning

Operational Coordination, Information Management & Training Administration

• Understanding operational requirements and identifying L&D and operational gaps
• Maintaining L&D records and data on applicable systems for easy access
• Preparing statistical reports related to L&D as needed
• Participating in departmental internal and external audit processes
• Supporting collection of signoff documentation
• Collaborating with Compliance and Internal Audit to provide necessary information
• Ensuring administrative efficiencies and monitoring HC systems
• Coordinating L&D initiatives and acting as the main contact for L&D queries
• Researching suitable Learning Management Systems
• Engaging with institutions offering relevant learning opportunities
• Training employees on HC Systems

Customer Relations

• Assessing the efficiency and impact of L&D systems and initiatives
• Communicating data results and their implications
• Supporting management in implementing solutions based on data insights

Job Requirements

Qualifications

Bachelor of Arts in Human Resources, Development, Business Administration, or Skills Development Facilitator certification

Experience

• Minimum 6 years in an L&D Specialist role
• Experience in designing and developing learning content
• Proficiency as a system administrator or super user of a learning management system
• Experience overseeing graduate, internship, or learnership programmes
• Procurement and management of training service providers
• Preferably in the Insurance or Financial sector