Pharmacist Assistant Qpb - Clicks Pinehurst

Clicks Group Limited; Wes-Kaap; On-site; ZAR 150 000 - 250 000; Full time

Job summary

A leading company in the pharmaceutical sector is seeking a Pharmacist Assistant to provide care services and manage dispensary administration. The role requires strong customer service skills, attention to detail, and the ability to work under pressure. The successful candidate will interact with customers and healthcare professionals, ensuring patient satisfaction while adhering to company SOPs.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Responsibilities

• Interact with customers professionally and maintain confidentiality.
• Administration of scripts and related procedures.
• Handle queries regarding prescriptions.

Skills

Customer service orientation

Accuracy and attention to detail

Bilingual

Ability to work under pressure

Effective teamwork

Education

Further Education and Training Certificate in Pharmacist Assistance

Job description

Listing reference :

click_Listing status : Online

Apply by : 21 May

Position summary

Industry : Pharmaceutical Sector

Job category : FMCG, Retail, Wholesale and Supply Chain

Contract : Permanent

Remuneration : Market Related

EE position : Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Focus on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.

Job Objectives : Responsibilities

• Interact with customers professionally and maintain strict confidentiality within SOP and agreed timelines.
• Administration of scripts and related claiming/capturing procedures.
• Handle all profiles accurately and completely.
• Interact with healthcare professionals as needed.
• Problem solving and follow-up of queries.

Duties

• Interact with customers via telephone or other means regarding medication and healthcare services.
• Accurately capture scripts received at the Central Pharmacy centre.
• Handle queries regarding prescriptions.
• Assist with chronic authorizations.
• Liaise with other departments as required.
• Perform ad hoc operational duties as needed.

Knowledge

• SAPC and relevant legal knowledge.
• Sound knowledge of the chronic authorization process and procedures.
• Customer service orientation.
• Ethical working practices and compliance.

Skills

• Customer service orientation.
• Accuracy and attention to detail.
• Bilingual (English required).
• Ability to work with patients and adapt to various departmental duties.
• Use initiative to ensure patient satisfaction.
• Ability to work under pressure.
• Adhere to principles and values.
• Effective teamwork.

Experience

Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Education

Further Education and Training Certificate in Pharmacist Assistance (Essential).

Note: Only applicants meeting minimum requirements will be contacted. Positions are filled in accordance with our Employment Equity plan. We encourage people with disabilities to apply. Do you need help with the registration process?