Retail Team Lead

beBee Careers; Durban; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading company in the retail sector is seeking an experienced Branch Manager to lead their team in Durban. The ideal candidate will have a strong sales background and proven leadership skills, responsible for driving business growth and managing branch operations. This role involves developing strategies, guiding a team of Sales Consultants, and collaborating across the organization to enhance performance.

Qualifications

• A minimum of 5 years recent industry experience, including 3 years in a leadership capacity.
• Compliant with continuous professional development (CPD) current and past cycles.

Responsibilities

• Develop and execute a retail branch strategy that aligns with company goals.
• Guide and standardize activities of Sales Consultants.
• Manage day-to-day operations of the retail branch.

Skills

Sales tactics

Stakeholder engagement

Customer service

Education

Matric (Grade 12)

120 Wealth Management credits

Class of Business accreditation

Job description

About the Role:

We are seeking an experienced Branch Manager to lead our retail team and drive business growth. The successful candidate will have a strong track record of sales and leadership experience, with a proven ability to motivate and guide a team towards achieving business objectives.

As a Branch Manager, you will be responsible for developing and executing a retail branch strategy that aligns with company goals and objectives. You will lead a team of Sales Consultants to achieve sales targets and drive business growth, while collaborating with colleagues across the organization to identify opportunities for growth and improvement.

• Develop and execute a retail branch strategy that aligns with company goals and objectives
• Lead a team of Sales Consultants to achieve sales targets and drive business growth
• Collaborate with colleagues across the organization to identify opportunities for growth and improvement

Responsibilities:

• Growing customer base and revenue through developing and executing a retail branch strategy
• Guiding, integrating, and standardizing activities, goals, and objectives of Sales Consultants
• Leading a service delivery culture and ecosystem within and outside of the branch
• Assuming responsibility for day-to-day maintenance and management of the Retail branch

Requirements:

• Matric (Grade 12)
• RE1 and RE5
• 120 Wealth Management credits or tertiary qualification recognized by the FSCA
• Class of Business accreditation (annual)
• Compliant with continuous professional development (CPD) current and past cycles
• A minimum of 5 years recent industry experience, including 3 years in a leadership capacity
• Service management experience is essential

Key Skills and Competencies:

• Sales tactics and approaches
• Stakeholder engagement and management
• Customer service and engagement
• Relevant regulatory frameworks, policies, and standards
• Sanlam insurance products (ideal)