Field Service Technicians X10 M / F

Groupe Cfao; Gauteng; On-site; ZAR 200 000 - 350 000; Full time

Job summary

A leading company in the material handling sector is seeking 10 Field Service Technicians to maintain, service, and repair equipment on-site. Candidates will ensure customer satisfaction while adhering to safety regulations and maintaining accurate records. This full-time position offers the opportunity to work in a dynamic environment with a focus on quality service.

Qualifications

• Experience in servicing material handling equipment.
• Ability to perform accurate diagnosis and troubleshooting.
• Knowledge of safety regulations and compliance.

Responsibilities

• Service and maintain material handling equipment.
• Diagnose and communicate necessary repairs.
• Maintain vehicle maintenance records.

Skills

Troubleshooting

Customer Service

Communication

Safety Compliance

Job description

Technical & Services - Parts and/or Services

Position Title:

Field Service Technicians X10 M/F

Contract:

Contractual hours, Full-time

Summary Statement:

The purpose of this position is to maintain, service, and repair material handling equipment, systems, and products on company premises in a timely and cost-effective manner to meet customer and company requirements; maintaining vehicle records.

Key Performance Areas:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. This list of key performance areas is not exhaustive and may be changed or supplemented to accommodate business needs:

1. Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service and maintenance.
2. Perform accurate diagnosis and troubleshooting in case of equipment breakdown; communicate necessary repairs to customers and/or supervisors.
3. Maintain vehicle maintenance and operational data by updating records and communicating information promptly.
4. Provide complete customer satisfaction in a polite and professional manner.
5. Ensure proper communication between self, workshop staff (supervisor and controller), and customer.
6. Ensure OHSACT requirements are met in all actions on company and client premises; maintain a safe work environment by verifying vehicle safety device operations, following standards and procedures, and complying with legal regulations.
7. Update job knowledge by participating in educational opportunities.

Job Location:

Africa, South Africa

11 Gross Street, Tunney Industrial Estate, Elandsfontein, Germiston