Contract Commercial Co-Ordinator

Bidvest Facilities Management; Middelburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the facilities management sector is seeking a Maintenance Planner to support maintenance strategies and ensure efficient service delivery. The role involves managing PM schedules, handling customer requests, and reporting on service levels. Ideal candidates will have relevant experience in project management and maintenance planning, along with strong communication and problem-solving skills.

Qualifications

• 2 years relevant experience in maintenance planning and project management.
• Knowledge of financial management principles and mining industry experience.

Responsibilities

• Maintain Preventative Maintenance schedules according to SLA.
• Manage incoming requests and complaints for customer satisfaction.
• Provide weekly/monthly reports on SLAs and backlog.

Skills

Maintenance planning

Project management

Customer Focus

Problem Analysis

Education

N3 - N6 in Engineering

Matric (Senior Certificate)

Tools

MS Word

MS Excel

MS Outlook

SAP

Job description

ROLE PURPOSE

To assist, implement and manage systems to best support maintenance strategies and rendering of efficient service delivery environment to customers

MAIN OUTPUTS

• Maintain Preventative Maintenance (PM) schedules in accordance to the SLA for all equipment and services
• Create Purchase Requisitions (PR) on correct expense codes and ensure accuracy against the quotation
• Ensure that all orders are processed timeously
• Monitor the execution of work and implement corrective measures on deviations
• Manage all incoming requests and complaints on daily basis, and provide timeous feedback in ensuring customer satisfaction
• Dispatch requests to technical staff and pertinent service providers and follow-up on action items
• Conduct monthly verification of WIP and report on variances
• Provide weekly/monthly reports on SLAs and backlog
• Planning for placement of employees, contractors and efficient utilization of materials and tools
• Ensure that tasks are conducted efficiently and optimum use of tools and equipment
• Building good Internal and External customer relationships
• Undertake other related duties and assignments as assigned from time to time
  
  

QUALIFICATIONS AND SKILLSThe Applicant Must Meet The Following Requirements

• Matric (Senior Certificate)
• N3 - N6 in Engineering or Project Management or Operations Management
• Valid SA Drivers License
• 2 years relevant experience in maintenance planning, project management and knowledge of financial management principles
• 2 years mining industry experience
• Maintenance planning, project management skills
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• SAP Knowledge
• Knowledge of OHS Act & ISO 9001 Quality Management Systems
• Relevant on-site training (SOP training, HIRA, Fatigue management)
  
  

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Good Written Communication
• Basic Supervisory Skills
• Customer Focus
• Innovative
• Problem Analysis
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning