Floor Supervisor (40hr) - Foschini - Tygervalley - Western Cape

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading retail group seeks a Store Leader to inspire and lead a team in delivering exceptional customer service and achieving operational excellence. The role requires strong leadership, communication skills, and the ability to motivate a diverse team. Join us to make a meaningful impact in a dynamic retail environment.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Support store management in providing leadership to the team.
• Drive performance through store KPIs.
• Ensure operational excellence with a customer-centric mindset.

Skills

Leadership

Communication

Customer Satisfaction

Flexibility

Organizational Skills

Education

Matric certificate

Job description

Responsibilities

The ability to support the store management team in providing outstanding leadership to the store team.

Ensures the team executes operational excellence through a customer-centric mindset.

Generates high levels of motivation and commitment within the store.

Allocates time effectively; handles multiple tasks and completes priorities.

Provides input and manages merchandise and visual principles.

Drives performance through the store KPI’s (e.g., turnover, rewards, new accounts, visuals, etc.).

Qualifications

A Matric certificate.

Skills

• Minimum 3 years retail experience with at least 1 year in store leadership.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with the ability to work independently.
• Outstanding leadership, interpersonal, and communication skills.
• Ability to work a flexible schedule to meet business needs.
• Ensure customer satisfaction by executing our customer service strategy.

Additional Skills

• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours for Success

• Taking on new opportunities and challenges with urgency, high energy, and enthusiasm.
• Building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making timely decisions that advance the organization.
• Adopting innovations in digital and technology applications.
• Creating a motivating climate for team members.
• Using feedback and reflection to understand personal strengths and weaknesses.
• Good verbal and written communication skills and organizational skills.
• Strong organizational and planning skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and take initiative.
• High attention to detail.

Note: Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

TFG is a diversified retail portfolio of 34 brands, committed to inspiring customers to live their best lives. We aim to create remarkable omnichannel experiences and offer extensive growth opportunities. Join us to make a meaningful industry impact.

About The Team

Foschini specializes in fashionable, contemporary clothing and accessories for various customer needs, providing a modern shopping environment.