Client Service Specialist I

Aon Hewitt; Johannesburg; Remote; USD 40 000 - 45 000; Full time

Job summary

Aon is seeking a Client Service Specialist I for its PEO team. This remote role involves processing client requests, managing data, and requires strong communication skills. The position offers a competitive salary and comprehensive benefits, promoting work/life balance and continuous learning.

Benefits

Comprehensive benefits

Flexible working solutions

Global Wellbeing Days

Culture of continuous learning

Qualifications

• Experience in data management is essential.
• Proficiency with Excel and Aon systems preferred.
• Property and casualty license required within 90 days of hire.

Responsibilities

• Process certificate/policy requests.
• Act as a subject matter expert on client policies.
• Manage data effectively.

Skills

Interpreting client requirements documents

Data management

Strong communication skills

Education

College degree preferred

High School Diploma / GED

Tools

Excel

Microsoft Office Suite

Job description

Aon is looking for a Client Service Specialist I to contribute to the success of our industry-leading PEO team.

As a Client Service Specialist, you will become a valued team member and grow your skills within a reputable company in the risk management industry.

This is a remote role with working hours aligned to PST.

Job Responsibilities:

1. Process certificate/policy requests.
2. Act as a day-to-day subject matter expert on client policies.
3. Manage data effectively.
4. Shift between priorities as needed, maintaining productivity using time-management techniques.
5. Work PST hours.

Skills and Experience for Success:

• Interpreting client requirements documents.
• Experience in data management.
• Proficiency with Excel and proprietary Aon systems.
• Data entry experience.
• Property and casualty license (preferred or required within 90 days of hire).
• Strong communication skills with clients.
• Proficiency in Microsoft Office Suite.
• Experience in the insurance industry (helpful).

Education:

College degree preferred or High School Diploma / GED.

Our Support for Colleagues:

We offer comprehensive benefits, promote diversity, and support work/life balance through flexible working solutions, including our "Smart Working" approach. We also encourage wellbeing with two "Global Wellbeing Days" annually and foster a culture of continuous learning.

Aon values an inclusive, innovative workplace where all colleagues feel empowered to be their authentic selves. We are an equal opportunity employer and encourage applications from all qualified individuals, including those with criminal histories or disabilities. Reasonable accommodations are available upon request.

Compensation:

The salary range for this position is $40,000 to $45,000 annually, commensurate with experience, education, skills, and location.