Junior Business Development And Solutions Analyst

Iqvia; Gauteng; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading global provider of clinical research services is seeking an Operations Support role in Gauteng. The successful candidate will assist in operational metrics improvement, support business development, and contribute to process enhancements. Ideal candidates will possess a Bachelor's degree and relevant experience, with strong problem-solving and communication skills.

Qualifications

• Bachelor's Degree required, preferably in Industrial Engineering.
• Two years of relevant operations experience preferred.
• Good PC applications skills required.

Responsibilities

• Supports operations initiatives such as opportunity management and resource planning.
• Assists with business development and administrative functions for events.
• Conducts desktop research for strategic documents.

Skills

Problem-solving

Design thinking

Interpersonal skills

Communication skills

Education

Bachelor's Degree

B.Eng / BSc.Eng (Industrial)

Tools

Excel

Word

PowerPoint

Job description

Job Overview : Under guidance, contributes to the improvement of operational metrics (revenue, gross margin, operating income, utilization, client satisfaction, and opportunity pipeline) through the execution of portions of operational processes and procedures.

Assists with the implementation of process improvements.

Works closely with the Business Development and Strategic Projects business lead to grow the IQVIA Southern Africa business.

Essential Functions :

1. Supports operations initiatives such as opportunity management, resource planning, management tracking and forecasting, customer relationship management, customer satisfaction programs, operational excellence initiatives, or other operations systems and infrastructure projects.
2. Supports the business development function with setting up business cases and presentations for new opportunities.
3. Assists with administrative functions for external events hosted and attended by IQVIA.
4. Conducts desktop research of markets where IQVIA operates for input into strategic documents.
5. Proactively develops knowledge of the business and functions.
6. Assists local functions by tracking, providing frequent reports, reporting progress, and highlighting potential issues as opportunities.
7. Documents and coordinates processes and systems rollouts, ensuring appropriate follow-up on actions leading to the seamless execution of plans.

Qualifications :

1. Bachelor's Degree required; B.Eng / BSc.Eng (Industrial) preferred.
2. Two years of relevant operations experience or working knowledge of IQVIA products and systems preferred.
3. Good PC applications (Excel, Word, PowerPoint) skills required.
4. Good problem-solving and design thinking capabilities required.
5. Working knowledge of financial P&L statements, macro-economic factors, and relevant levers to optimize business growth preferred.
6. Good focus on process and detail; good interpersonal and communication skills.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries.

We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.