Business Services Team Manager

Canonical; Cape Town; Remote; ZAR 600 000 - 800 000; Full time

Job summary

A leading open source software company is seeking a Business Services Team Manager to oversee travel, logistics, events, and administration. This role requires excellent coordination and management skills in a fast-paced tech environment, impacting the entire organization. The ideal candidate will have a strong academic background and proven leadership abilities, with a willingness to travel occasionally.

Benefits

Competitive worldwide compensation

Annual learning and development budget of USD 2,000

Recognition rewards

Holiday leave

Parental leave

Employee Assistance Programme

Travel opportunities for company events

Qualifications

• Proven drive and above-and-beyond attitude.
• Ability to work in a multicultural, global organization.
• Willingness to travel up to four times a year.

Responsibilities

• Oversee travel procurement and logistics.
• Manage expense claims for fairness and consistency.
• Plan and execute quarterly company events.

Skills

Leadership

Management

Interpersonal Skills

Judgment

Accountability

Education

Undergraduate degree in a technical or business field

Exceptional academic record from high school and university

Job description

Canonical, Cape Town, Western Cape, South Africa

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.

Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.

Our customers include leading public cloud and silicon providers, and industry leaders worldwide.

We are a founder-led, profitable, and growing company with over colleagues in more than 80 countries, mostly working remotely.

We are hiring a Business Services Team Manager to oversee travel, logistics, events, scheduling, expense policies, and administration.

This executive role demands excellent coordination, planning, decision-making, budgeting, procurement, reporting, and management skills, operating in a fast-paced tech environment.

The team manages large-scale company events involving travel for hundreds from over 80 countries, held quarterly.

Responsibilities include travel procurement and logistics, visa management, handling unexpected travel issues, and ensuring safety and efficiency.

The team also reviews expense claims for fairness and consistency across teams and countries, requiring integrity and transparency.

Additionally, they provide 'EA'-like services for company leaders, scheduling meetings, coordinating reports, approvals, and small projects.

Location: Worldwide, home-based, with possible presence in offices in London, Taipei, and Beijing.

Leadership and accountability: This team impacts all of Canonical. It requires excellent judgment, interpersonal skills, accountability, and a strong work ethic.

Team members participate in company events, from planning to execution, to foster relationships and ensure smooth operations.

Team responsibilities include:

1. Travel approvals, logistics, and operations
2. Expense review and policy adherence
3. Planning and execution of quarterly company events
4. Managing company offices for executive briefings and operations
5. Implementing global duty of care, health, and safety policies

Qualifications:

• Exceptional academic record from high school and university
• Undergraduate degree in a technical or business field
• Proven drive and above-and-beyond attitude
• Leadership and management skills
• Good judgment in financial, policy, and interpersonal matters
• Ability to work in a multicultural, global organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, self-awareness
• Result-oriented with strong personal drive
• Willingness to travel up to four times a year, with trips up to two weeks

Preferred additional skills:

• Travel industry experience
• Project management and event operations experience
• Business and corporate administration experience

What we offer:

• Competitive worldwide compensation, annual reviews, performance bonuses, and benefits reflecting our values, including:
• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Recognition rewards, holiday leave, parental leave
• Employee Assistance Programme
• Travel opportunities and upgrades for company events

About Canonical: Canonical is a pioneering open source tech company, publisher of Ubuntu, shaping the future of software in AI, IoT, and cloud.

We hire globally, uphold high standards, and have been remote-first since 2010.

Working here challenges you to think differently, learn new skills, and excel.

We are an equal opportunity employer, committed to diversity and inclusion, ensuring fair consideration regardless of background or identity.

Additional details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Software Development

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