Strategic / Digital Account Manager (Mid / Senior Level)

Who are we : A creative advertising agency specialising in innovative campaigns that drive results for our clients.

Who are we looking for : A Strategic Digital Account Manager.

What will you do :

1. Act as the main client liaison, building and maintaining strong, long-lasting relationships.
2. Manage multiple accounts and projects simultaneously, ensuring all client needs are met on time and within budget.
3. Develop project briefs, timelines and budgets, ensuring alignment with client goals and agency capabilities.
4. Oversee the execution of integrated marketing campaigns across various digital channels.
5. Provide strategic guidance and recommendations to clients based on market insights, trends and data.
6. Collaborate with creative teams to ensure campaign concepts and deliverables meet client expectations.
7. Coordinate with agency teams to optimise campaign performance.
8. Lead client meetings and presentations, communicating project updates, results and future opportunities.
9. Monitor campaign performance, troubleshoot issues and proactively identify opportunities for improvement.

What will you need :

1. 3-5 years of experience in account management or project management role in a digital agency.
2. Experience in managing large-scale integrated campaigns.
3. Strong project management skills with the ability to juggle multiple tasks and meet deadlines.
4. Excellent communication skills, both written and verbal.
5. A proactive problem-solver with the ability to think creatively and strategically.
6. Strong understanding of digital marketing.
7. Ability to work effectively with cross-functional teams (creative, strategy, media, etc.).
8. A passion for client success and delivering exceptional work.