Specialist Sales Associate (40hr) - American Swiss - Garden Route Mall

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retailer is seeking energetic and confident team members to enhance customer experiences and drive sales. As part of TFG, you will be an ambassador for the brand, ensuring high standards of service and engagement while staying updated on the latest trends. This role offers the opportunity to grow within a diverse and dynamic retail environment.

Qualifications

• Grade 12 (Matric) required.

Responsibilities

• Being an ambassador for the brand and offering an amazing customer experience.
• Exceeding customer expectations by providing the best possible solutions.
• Actively keeping track of sales performance against targets.

Skills

Customer service delivery

Negotiation and selling skills

Good verbal and written communication skills

Ability to multi-task in a fast-paced environment

High attention to detail

Education

Grade 12 (Matric)

Job description

Job Description

Are you passionate about our brands and would like to join a leading retailer?

We are looking for high energy and confident team members who will help create positive energy and excitement around our brand and products. If you have a strong selling instinct and enjoy impressing customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities

1. Being an ambassador for our brand and offering an amazing customer experience.
2. Exceeding customer expectations by identifying and providing them with the best possible solutions.
3. Actively keeping track of sales performance against targets.
4. Selling a diverse product range and staying up-to-date with the latest décor and fashion trends.
5. Searching out opportunities for making new sales.
6. Assisting with replenishing stock to ensure the store is ready for customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people.
• Target driven and experience focused.
• Good verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently.
• Ability to take initiative.
• High attention to detail.
• Builds customer loyalty.
• Customer service delivery.
• Navigates customer challenges.
• Negotiation and selling skills.

Behaviours

• Adhering to standards to ensure quality and compliance.
• Seeking opportunities for continual improvement.
• Analyzing complex situations for effective decision-making.
• Driving and persevering.
• Meeting customer expectations by delivering exceptional service.
• Planning and organizing tasks effectively.
• Relating and networking skills.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers, and the teams behind the scenes.

Are you with us?

About The Team

Our TFG Jewellery brand consists of the leading jewellery stores in South Africa - American Swiss, Sterns, and Galaxy & Co. For smart, fashion-forward individuals who love a little sparkle, these are the stores for you. We pride ourselves on creating jewellery and accessories that complement your daily outfits with the luxury of brilliance.