SENIOR PRACTITIONER SUPER USER: SAP ERP PROCESS AND SYSTEM SUPPORT (2 POSTS)

Gauteng Treasury; Johannesburg; On-site; ZAR 398 000; Full time

Job summary

A leading company is seeking a Senior Practitioner Super User for SAP ERP Process and System Support in Johannesburg. The role involves providing system support, managing user access, and conducting training for SAP MM and SRM users. Candidates should have a relevant tertiary qualification and experience in SAP systems. This position offers a competitive salary package with benefits.

Qualifications

• 2-3 years’ experience in SAP MM and SRM systems.
• Solid experience in designing training tools.
• Knowledge of PFMA and Treasury Regulations.

Responsibilities

• Provide system support for GPG Departments and Trading entities.
• Manage incoming requests and incidents efficiently.
• Conduct training for users on SAP MM and SRM.

Skills

SAP MM

SAP SRM

Training Tool Development

Customer Support

Education

National Diploma/ Degree (NQF level 6) in Information Technology/ Financial Information Management Systems

Job description

SENIOR PRACTITIONER SUPER USER: SAP ERP PROCESS AND SYSTEM SUPPORT (2 POSTS)

• Reference Number : REFS/022601
• Number of Posts : 2
• Package : R 397 116.00 per annum (plus benefits)
• Enquiries : For enquiry purposes only email to Mr. Tebogo Thobejane – [e-mail]

Requirements :

• Relevant three-year tertiary qualification, e.g., National Diploma/ Degree (NQF level 6) as recognized by SAQA in Information Technology/ Financial Information Management Systems. 2-3 years’ experience in (SAP MM, and SRM) systems, Solid experience in designing and developing training tools i.e., simulation tools, assessment tools, and learning management systems. Knowledge of SAP and SRM. Understanding of the PFMA, Treasury Regulations, and relevant legislations.

Duties :

• Log and close calls on the ITSM call logging platform upon query resolution. Provide timely system support for all GPG Departments and Trading entities end-users across various applications. Managing incoming requests and incidents efficiently. Resolve customer queries within one day and escalate technical issues as needed. Provide Departments with monthly PO status reports. Handle purchase order inquiries and monitor outstanding open POs. Manage user Access Management cycle in the procurement system including password resets and verify users' line managers in GRC. Assist users in creating their profiles on SAP MM and SRM and making sure that the correct profile is assigned. Update access forms if needed and forward completed forms to e-Gov SAP HR for the correct line manager to be updated. Escalate user profile terminations to SAP.AUTHS. Provide transversal system training to all Users of SAP MM and SRM. Assist with creating scheduled users for online or MS Teams training and support them during training. Assist users in navigating the correct training on the online system. Prepare training materials for users. Update training manuals after the enhancement of the systems. Support Project Management administration and automation of Transversal systems including procurement project rollouts and inventory management activities. Assist in enhancing GRC self-service functions for ESS users. Participate in testing new system enhancements and ensuring completion and submission of test scripts. Additionally, contribute to the automation of RLSOI and Smart forms to all GPG departments and Trading entities that use SAP and SRM for the Procure to Pay processes.

Notes :

• Applications must be submitted on a duly New signed Z83 form, comprehensive CV, only shortlisted candidates will submit certified documents. Applications should be submitted online at: http://professionaljobcentre.gpg.gov.za site or https://jobs.gauteng.gov.za/. Z83 and updated CV must be attached.

Employer : Gauteng Treasury

Location : Johannesburg

Closing Date : 09-06-2025

Criteria Questions

Do you have a relevant three-year tertiary qualification, e.g., National Diploma/ Degree (NQF level 6) as recognized by SAQA in Information Technology/ Financial Information Management Systems?

Do you have a 2-3 years’ experience in (SAP MM, and SRM) systems, Solid experience in designing and developing training tools i.e., simulation tools, assessment tools, and learning management systems. Knowledge of SAP and SRM?

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.