External Customer Advisor Emalahleni, Mpumalanga, South Africa

Jonsson Workwear; eMalahleni; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a dedicated External Customer Advisor to enhance customer relationships in the eMalahleni region. This role emphasizes exceptional interpersonal and communication skills, making you the key point of contact for customers. You will demonstrate initiative in forging partnerships and proactively address customer needs. If you are passionate about providing exceptional service and ready to travel to meet clients, this role offers a unique opportunity to contribute to the growth of the business while ensuring customer satisfaction. Join a team committed to excellence and customer-centric solutions.

Qualifications

• Experience in customer service or sales roles.
• Ability to build and maintain customer relationships.

Responsibilities

• Forge strong customer partnerships through initiative and drive.
• Proactively suggest solutions to meet customer needs.
• Travel to call on customers and maintain commitments.

Skills

Interpersonal Skills

Communication Skills

Customer Relationship Management

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do.

Whether they visit our locations or we meet them at theirs, we do everything possible to serve both our first-time and longtime customers brilliantly. To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor.

This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining solid partnerships that propel our business forward. Our team requires an experienced, high-caliber External Customer Advisor to look after our customers in the eMalahleni region.

As the dedicated point of contact, you should be presentable and professional, with exceptional interpersonal skills.

You are prepared to go to great lengths to ensure our customers are served with charm, obsession, and consideration.

Responsibilities:

1. Demonstrate initiative and drive to forge strong customer partnerships.
2. Display the intelligence and communication skills needed to connect with individuals at every level of our customers' businesses.
3. Think big, think laterally, and continually look for new opportunities with determination and persistence.
4. Understand each customer's requirements and proactively suggest solutions that meet their needs.
5. Always follow up, follow through, and fulfill your commitments.
6. Spend a substantial amount of time traveling to call on customers, with Jonsson Workwear eMalahleni as your central location when needed.

Are you ready to become a growth partner with Jonsson Workwear?

We look forward to meeting you.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.