Executive Support Associate

FYXER; Cape Town; Remote; ZAR 200 000 - 300 000; Part time

Job summary

FYXER is seeking an Executive Support Associate to provide operational enablement and strategic support. This role focuses on problem-solving, leveraging technology and AI, and managing client relationships. Ideal candidates are proactive, tech-savvy, and adaptable, thriving in a flexible work environment.

Benefits

Flexibility to work remotely

Autonomy within a supportive community

Qualifications

• Highly proficient in tech and AI, motivated by their potential to streamline processes.
• Exceptional problem-solving abilities, quick to assess, strategise, and execute.

Responsibilities

• Rapidly identify, analyse, and resolve complex challenges.
• Leverage technology and AI to enhance productivity.
• Strategically manage client relationships with measurable outcomes.

Skills

Problem-Solving

Tech-Savviness

Proactive Mindset

Tools

AI

Job description

At FYXER, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic partners capable of swiftly turning complexity into clarity and challenges into opportunities.

We’re currently trialling the title Executive Support Associate to see what resonates — but the label might evolve. What matters most is the work itself and how you deliver it. We previously explored the title Executive Growth Partner, which attracted some brilliant candidates, though many came from sales or business development backgrounds, which isn’t quite the focus here. This role is less about commercial growth and more about operational enablement, strategic support, and being a high-trust partner to the founders on the ground.

As an Executive Support Associate, your key strengths include your proactive mindset, tech-savviness, and practical approach to getting things done. You naturally lean on tools, including AI, as an extension of how you think, organise, and execute. Whether your background is in Executive Assistance, Operations, Customer Success, or as a Chief of Staff, you spot problems early, solve them efficiently, and keep things moving with minimal fuss.

Join a culture prioritising practical innovation, results-driven execution, and seamless integration of human intuition with tech and AI efficiency.

The Role

Core Responsibilities

Exceptional Problem-Solver :

• Rapidly identify, analyse, and resolve complex challenges with clarity and precision.
• Navigate ambiguity confidently, independently filling gaps and creating actionable strategies.

Tech and AI-Driven Enabler :

• Leverage technology and AI to significantly enhance productivity and operational effectiveness.
• Continuously evaluate and refine tech and AI systems for optimal performance and scalability.
• Easily communicate technical complexities through practical insights and actionable strategies.

Customer Success Expert :

• Strategically manage client relationships by aligning solutions with clear, measurable client outcomes.
• Navigate stakeholder interactions pragmatically, ensuring effective communication and engagement.

Versatile and Operationally Skilled :

• Expertly manage multiple business functions such as Finance, HR, Operations, Executive Assistance, Project and Event Management.
• Deliver consistent, high-quality outcomes across diverse business operations.

Requirements

Who You Are

• Naturally proactive, driven by delivering efficient solutions.
• Highly proficient in tech and AI, motivated by their potential to streamline processes and accelerate outcomes.
• Exceptional problem-solving abilities, quick to assess, strategise, and execute.
• Emotionally intelligent, adept at interpreting complex scenarios and adapting your approach effectively.
• Commercially astute, with a business-owner mindset—balancing results, efficiency, cost-effectiveness, and exceptional client experiences.

Why Join FYXER?

• Collaborate with a high-performing team dedicated to excellence and impactful outcomes.
• Work closely with progressive leaders who value your strategic insight and technical expertise.
• Accelerate your growth through authentic challenges, practical problem-solving, and meaningful feedback.
• Enjoy genuine autonomy within a supportive community focused on collective success.

Final Thoughts

If you're a proactive, solution-oriented professional thriving at the intersection of strategic execution, technological innovation, and exceptional client management, FYXER offers a role perfectly suited to your strengths. Join us in transforming executive and business support through clarity, innovation, and impactful partnerships.

• Flexibility to work remotely in a similar time zone to the UK (GMT + / - 2 hours)

Working hour requirements

• We're looking for individuals who have the flexibility to commit to a minimum of 100 hours / month.
• This is a fractional, contract-based role , meaning work is assigned on a client-by-client basis , depending on need and availability. This setup offers flexibility and variety, working with different clients across industries, and it’s best suited to professionals who are comfortable with a non-fixed schedule and can adapt to changing workloads.

Diversity & Inclusion

FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here .

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