Spares Advisor (Fixed Term Contract)

Defy Appliances; Cape Town; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a dynamic Spares Advisor to join their team on a fixed-term contract. This role involves achieving sales budgets, managing customer queries, and ensuring efficient stock control. The ideal candidate will have strong administration skills, good communication abilities, and a solid understanding of technical parts. If you thrive in a fast-paced environment and have experience with SAP, this opportunity offers a chance to contribute to a leading company in the appliance sector. Join a team that values dedication and growth!

Qualifications

• Matriculant fully conversant with the Defy range of spares.
• Good technical parts interpretation and office administration skills.

Responsibilities

• Achieving branch spares sales budget and ensuring tele-selling.
• Processing sales orders and managing customer queries.

Skills

Administration Skills

Communication Skills

Sales Skills

Technical Parts Interpretation

Education

Matriculation

Tools

SAP

Excel

Word

Job description

Job title : Spares Advisor (Fixed Term Contract)

Job Location : Western Cape, Cape TownDeadline : May 29, 2025Quick Recommended Links

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Key Responsibilities

• Achieving the branch spares sales budget.
• Ensuring tele-selling to customers.
• Process picking list for sales orders.
• Pick and pack spares.
• Capture sales orders on SAP computer system.
• Maintaining and following up on customer backorders.
• Attend to customer queries and complaints.
• Assist Technicians with spares related enquiries
• Monitor outstanding orders daily, liaise with warehouse and buyers.
• Stock control, including cycle counting, receiving, ordering and dispatching stock are all included in the responsibilities.
• Assist in document filing.
• Provide support to service department.
  
  

Minimum Requirements

• The ideal applicant will be a matriculant who is fully conversant with the Defy range of spares.
• Good technical parts interpretation.
• General office and administration skills along with computer literacy (Excel and Word).
• Telephone etiquette.
• Working knowledge of SAP will be a distinct advantage.
  
  

Required Skills

• Strong Administration skills
• Good Communication Skills
• Ability to complete tasks in high pace environments
• Ability to handle pressure
• Sales / Retail / Business Development jobs