Pharmacist Assistant QPB - Clicks Weskus Mall

Clicks Group; Vredenburg; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player in the pharmaceutical sector is seeking a dedicated Pharmacist Assistant to join their team in Vredenburg. This role focuses on providing exceptional pharmaceutical care services and ensuring patient satisfaction through effective script administration. The ideal candidate will have a strong background in customer service and be adept at handling various pharmacy-related tasks. Join a forward-thinking company that values integrity, teamwork, and a commitment to quality healthcare. This is a fantastic opportunity to grow your career in a supportive environment while making a difference in patients' lives.

Qualifications

• Minimum 1 year experience as a Pharmacist Assistant.
• Must possess a Further Education and Training Certificate in Pharmacist Assistance.

Responsibilities

• Interact with customers professionally and confidentially.
• Accurate capturing of scripts and handling queries regarding prescriptions.
• Manage patient profiles and assist with chronic authorizations.

Skills

Computer literacy (MS Office)

Customer service oriented

Team Player

Integrity

Accuracy and attention to detail

Bilingual communication

Effective time management

Adaptability

Positive attitude

Ability to work under pressure

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Listing reference: click_020038

Listing status: Online

Apply by: 15 May 2025

Position Summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Vredenburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Description

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries
  
  

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements
  
  

Knowledge

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance
  
  

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Effective time management skills
• Adaptability
• Positive attitude
• Be able to work under pressure
  
  

Competencies

Essential

• Adhering to Principles and Values
• Working with People
  
  

Delivering Results and Meeting Customer Expectations

Experience

Minimum requirements

• Minimum 1 year in the role of Pharmacist Assistant Post Basic
  
  

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)
  
  

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.