Merchant Compliance Specialist Cape Town

Ozow Proprietary Limited; Cape Town; On-site; ZAR 400 000 - 600 000; Full time

Job summary

Join a leading fintech company as a Merchant Compliance Specialist in Cape Town. You will ensure merchant compliance with regulatory standards while fostering a culture of trust and risk mitigation. The role demands strong analytical skills and collaboration with various teams to maintain compliance and drive improvements.

Benefits

Healthy breakfast, lunches, and snacks

Monthly team connects

Medical aid subsidy

Group Risk Insurance

Generous paid annual leave

Learning and Development opportunities

Quarterly team building and community initiatives

Employee gifting

Access to cutting-edge technology

Qualifications

• 3+ years of experience in compliance or risk management in fintech.
• Strong knowledge of South African regulatory requirements.

Responsibilities

• Ensure merchant partners comply with regulatory requirements.
• Conduct due diligence on prospective and existing merchants.
• Collaborate with internal teams to implement compliance procedures.

Skills

Analytical

Communication

Problem Solving

Flexibility

Teamwork

Education

Bachelor's degree in Law

Bachelor's degree in Business Administration

Tools

Compliance monitoring tools

Job description

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond.

We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers.

As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity.

We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.

More about this Ozow fantastic position

We are seeking a detail-oriented and analytical Merchant Compliance Specialist to join our dynamic team.

The ideal candidate will ensure that our merchant partners comply with all relevant regulatory requirements, internal policies, and industry standards.

This role is critical in maintaining trust, mitigating risks, and fostering a culture of compliance within our organization.

You are an ideal candidate if you have:

• Bachelor's degree in Law, Business Administration, or a related field.
• 3+ years of experience in compliance, risk management, or a similar role within the fintech or financial services industry.
• Strong knowledge of South African regulatory requirements (e.g., FICA, POPIA) and international standards.
• Excellent analytical, communication, and problem-solving skills.
• Strong attention to detail.
• Proficiency in compliance monitoring tools and software is a plus.

Your role and responsibilities:

• Facilitate the onboarding process for new merchants, ensuring all required documentation is submitted and verified in line with regulatory and company standards.
• Conduct thorough research and due diligence on prospective and existing merchants, including verifying business legitimacy and assessing associated risks.
• Analyse corporate structures and ownership details to ensure transparency and compliance.
• Develop a comprehensive understanding of merchants' operational processes and business models to ensure compliance with internal policies and external regulations.
• Collaborate with merchants' post-integration to ensure smooth operations and adherence to compliance requirements.
• Stay up to date with industry trends, emerging issues, and risks that could impact merchant compliance.
• Identify and proactively address potential risks by recommending adjustments to policies or practices.
• Utilize and manage compliance monitoring tools to track merchant activities and detect potential compliance violations.
• Ensure merchants comply with financial services regulations, including corporate and individual KYC requirements.
• Evaluate merchants' compliance with relevant financial and regulatory requirements, conducting periodic reviews to mitigate risks.
• Partner with internal teams (e.g., legal, risk, and operations) to implement robust compliance procedures.
• Act as an intermediary between merchants and the company to resolve compliance-related issues efficiently.
• Generate reports summarising compliance performance and recommend improvements.

Your skills and competencies:

Communication: You speak and write clearly and articulately without being overly verbose or talkative. You know when and how much information to communicate. You maintain this standard in all forms of written communication.

Data-driven: You have experience utilising data from across the business to drive insights and better decision-making.

Flexibility / adaptability: You adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.

Follow-through on commitments: You live up to verbal and written agreements, regardless of personal cost. You focus on key priorities.

High standards: You expect personal performance and team performance to be nothing short of the best.

Innovation: You generate new and innovative approaches to problems.

Problem solving: You are able to solve problems by analysing situations and applying critical thinking in order to resolve problems. You are able to decide on courses of action and implement the solutions developed in order to overcome problems and constraints.

Teamwork: You reach out to peers and cooperate with supervisors to establish an overall collaborative working relationship.

During the interview process, you will meet with the People team, the hiring manager, and relevant C-Suite. Be prepared to complete a technical assessment that will showcase your skills.

In-office perks:

• Healthy breakfast, lunches, and snacks.
• Monthly team connects.

Perks for South African-based employees:

• Medical aid subsidy (permanent staff).
• Group Risk Insurance (permanent staff).
• Generous paid annual leave.
• Learning and Development opportunities.
• Quarterly team building and community initiatives.
• Employee gifting.
• Access to cutting-edge technology.

Our Employee Value Proposition:

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary.

If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance:

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.

Ready to be exceptional?

Apply now! Keen to know more? Interested in joining our rocket ship? To find out more about life at Ozow, head over to our Careers Page here! Apply for this job

indicates a required field

J Ljbffr

Create a job alert for this search

Specialist Cape Town • Cape Town, Western Cape