Medical Operations Manager

MFI Medical Practice Management; Bellville; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading medical practice management company seeks a Medical Operations Manager to oversee daily operations, manage personnel, and ensure effective implementation of management decisions. The ideal candidate will possess strong leadership skills and computer literacy, particularly in Microsoft Office. This full-time role offers a competitive benefits package, including a pension fund and medical insurance contributions.

Benefits

Pension Fund

Death, Disability & Funeral Benefit

50% company contribution towards Medical Insurance

Qualifications

• Tertiary qualification would be advantageous.
• Experience in Microsoft Office, Word and Excel.

Responsibilities

• Manage personnel requirements within teams.
• Oversee the day-to-day operations for employees in the medical department.
• Engage with providers on various matters.

Skills

Leadership

Computer literacy

Education

Tertiary qualification

Tools

Microsoft Office

Word

Excel

Job description

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REQUIREMENTS:

• Tertiary qualification would be advantageous
• Computer literacy, with experience in Microsoft Office, Word and Excel.
• Leadership skills with the ability to work with people
• The ability to make decisions and effective implement management decisions

KEY RESPONSIBILITIES:

• Manage personnel requirements within teams
• Manage system updates
• Management of Personnel issues with HR
• Manage practice setups and maintaining thereof
• Report to Company Directors
• Liaise with Medical Practice on various issues
• Ad hoc as required from direct reporting line

SPECIFIC PERFORMANCE DUTIES:

• Oversee the day-to-day operations for employees reporting in medical department.
• Ensuring personnel availability through leave policies and procedures.
• Do productivity review for employees and assist them in achieving goals.
• Ensure proper training for all employees.
• Final checks for reporting.
• Engaging clients.
• Engage with providers on various matters and other related issues and ensure that those get addressed and implemented. (Assist with process towards hand over of accounts)
• Implement and address complaint procedures / CMS matters and other related queries.
• Oversee billing and tariff enquiries with coding specialist.
• Provide PRO with detailed summary regarding hand over matters to be discussed with the provider/s.
• Assisting personnel with difficult and/or complicated patient enquiries and/or complaints.
• Obtaining and distributing of provider account statements for reconciliation.
• Compiling of reports as and when required by the practices
• Monthly feedback to practices / Management with regards to practice statistics
• Attend hearings on personnel matters and processes

BENEFITS:

• Pension Fund
• Death, Disability & Funeral Benefit
• 50% company contribution towards Medical Insurance (Momentum Health4Me)

HOW TO APPLY:

If you meet the above criteria and have the relevant experience and attributes, please submit your CV, with contactable references, to [e-mail], using the subject line: APPLICATION – Medical Operations Manager: Your Name

Should you not receive a response within two (2) weeks after the closing date, kindly accept that your application has not been successful.

Closing date for applications is Wednesday, 21 May 2025.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Accounting

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