Chief Operations Officer - COO - JHB

Greys Personnel; Germiston; On-site; ZAR 600 000 - 1 200 000; Full time

Job summary

A leading company in South Africa is seeking a seasoned professional to lead organizational strategy and operational efficiency. The ideal candidate will have extensive experience in business administration and leadership, with a proven track record in managing diverse teams and driving productivity. Responsibilities include overseeing operations, managing budgets, and ensuring compliance while fostering a culture aligned with company values.

Qualifications

• At least 10 years of industry experience and 5 years in a leadership role.
• Deep knowledge of diverse business functions.
• Ability to interpret numbers and communicate analysis clearly.

Responsibilities

• Lead negotiations, budgeting, purchasing, and streamline workflows.
• Develop and lead operational strategies supporting growth.
• Generate management reports for decision-making.

Skills

Leadership

Project Management

Financial Analytics

Communication

Critical Thinking

Problem Solving

Organizational Skills

Education

BA degree in business administration, marketing, finance, or business management

Tools

Microsoft Office

Job description

Qualifications and Experience

• BA degree in business administration, marketing, finance, or business management (or equivalent qualification).
• At least 10 years of industry experience and 5 years in a leadership role.
• Deep knowledge of diverse business functions (e.g., supply chain, finance, customer service).
• Managerial experience with proven ability to develop and lead teams.
• Proficiency in Microsoft Office, data and financial analytics, and cost, revenue, and cash management.
• Understanding of Basic Conditions of Employment and Industrial Relations.
• Ability to interpret numbers and communicate analysis clearly to varied audiences.
• Strong project management and organizational skills, with a record of improving systems and processes.

About the Role

Responsible for leading negotiations, budgeting, purchasing, and streamlining workflows to boost company productivity. Lead cross-functional teams, manage partnerships, and align business goals with operational efficiency to achieve organizational objectives.

• Regular after-hours decision-making on operational challenges.
• Leadership, compliance, operations, business risk, and strategic management.
• Financial systems, controls, and working with diverse teams.
• Alignment with company mission and values, ownership of projects, and excellent interpersonal skills.
• Critical thinking, creative problem-solving, and collaboration skills.
• Participation in outside meetings/events as needed.

Detailed Responsibilities

Organizational Leadership

• Work with the CEO and executive team to set and drive organizational vision and strategy.
• Regularly reevaluate plans based on market and economic conditions.
• Develop strategic plans aligned with short- and long-term goals.
• Oversee operations and foster an inclusive culture.
• Set performance expectations, coach, and monitor progress.

Operational Strategy and Management

• Develop and lead operational strategies supporting growth.
• Coordinate team efforts and optimize processes for efficiency.
• Identify improvement areas and implement best practices.
• Ensure effective communication across departments.
• Manage internal systems, controls, and compliance.
• Identify and implement cost-saving measures.
• Manage operational budgets with the finance team.

Business Analytics, Risk, and Reporting

• Generate management reports for decision-making.
• Monitor macro-environment for risks and implement mitigation plans.
• Oversee operational and financial performance and risk strategies.
• Maintain business continuity and conduct compliance reviews.
• Perform data analytics and workforce productivity reviews.

Audits and Regulatory Compliance

• Ensure legal and regulatory compliance.
• Communicate updates and maintain legislative documents.
• Negotiate and review supplier agreements and SLAs.

Customer Service and Retention

• Manage partnership agreements and customer relationships.
• Conduct client meetings and develop account strategies.
• Lead initiatives to expand business opportunities.

Talent and Technology

• Foster organizational culture aligned with company values.
• Review and implement relevant technologies to enhance efficiency.