Assistant Showroom Manager

King Living; Cape Town; On-site; ZAR 240 000 - 360 000; Full time

Job summary

A leading company in furniture design is seeking an experienced Assistant Showroom Manager for their Cape Town location. The ideal candidate will be passionate about customer service, team management, and driving sales in a dynamic showroom environment. This full-time role requires strong leadership skills and the ability to foster a collaborative team culture while ensuring operational excellence. Join a supportive team that values integrity and innovation.

Benefits

Generous employee discounts

Team-based commission

Discounted health insurance

Paid parental leave

Qualifications

• Experience in managing and supporting a team.
• Ability to understand store budgets and operational management.
• Experience with textiles or furniture design is advantageous.

Responsibilities

• Lead the showroom team to achieve sales targets.
• Manage daily operations and customer relationships.
• Conduct training and ensure showroom standards.

Skills

Customer Service

Team Management

Sales

Problem Solving

Communication

Education

Experience in Premium Brand Environment

Tools

Microsoft Office

SAP

Job description

Since , King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve.

Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.King Living has expanded from a homegrown business into a global brand.

A family owned and run Australian company headquartered from our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, USA, Singapore, Malaysia, China, and Thailand.At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment.

We take pride in our past accomplishments and are thrilled by the possibilities of the future.The OpportunityWe are looking for an experienced and organised Assistant Showroom Manager to lead, mentor and motivate our team at the Moore Park Showroom.As one of our King Living brand ambassadors, you are personable, positive, dynamic, proactive, and easily engage with the team, key stakeholders and customers, building strong relationships to deliver the best customer experience.In this role, you will lead the team from the front to achieve sales targets, ensure the smooth running of the showroom which is a 7-day operation, manage our people and stock management.You will have passion, drive and ambition to grow and develop through the business.

You are hands on and passionate about our products whilst providing ongoing product training and knowledge to the team as well as the day to day people management.Full-time role (you will need to be available to work a day on the weekend)The RoleMaintain and support the daily operation of the showroom according to King Living standards, following policies and procedures including Work, Health & SafetyIn the absence of the Showroom Manager you will conduct daily team meetings to provide updates on pricing, packages, product changes, sales targets, and promotionsPresent the showroom and our product to the highest standard and to provide outstanding customer serviceEffectively manage the team to achieve business goals, whilst facilitating ongoing product and sales training, whilst building a strong, collaborative cultureLiaise and help to facilitate the smooth running of stock replenishment in partnership with our supply chain teamEstablish and build customer relationships and manage and resolve customer complaints as required and in partnership with the Showroom ManagerEnsure all marketing material is set up in line with Marketing and Brand requirements including window decals and point of saleBe across our competitor product offerings and promotionsAbout YouTo be successful you will be confident with customers, experienced and focused in supporting and managing a team, be driven to achieve, great with training and product knowledge, and be a fantastic salesperson.Previous experience in a premium brand environmentYou are customer obsessedStrong mentoring and coaching leadership style to promote, motivate and build a cohesive team cultureAbility to understand store budgets, to effectively run an operational showroomHigh attention to detail and able to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customersExperience working with textiles, furniture design or Interior Design (this would be advantageous)A team player who is flexible, and adaptable to assist the greater team when requiredResults-focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaignsConfident communication skills, both written and verbal, with excellent professional presentationIntermediate ability in computer skills, including the Microsoft Office suite and SAP.Our ValuesPassion, Integrity, Collaboration Innovation - these are the values that unite us, inspire us and set us apart.

They're not just words; they're the heartbeat of King Living, pushing us to be our best.

King Living Benefits and Our Offer to YouCareer development and ongoing product trainingSupportive and friendly team environment with a true family feelGenerous employee, family, and friend's product discountsOpportunity to earn a team-based commission (uncapped) as well as individual and showroom bonusesDiscounted health insurance, retail brands and vouchersPaid Parental leave.Australian owned company with a growing global footprintEAP to support your ongoing health and wellbeing.Our hiring decisions are not only based on your experience and skills, but your passion, attitude and alignment to our core values.King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status.

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