Sales Adviser

CXP are now part of the Huntswood Group; Umhlanga Rocks; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking enthusiastic Customer Sales Advisors to join their dynamic team. This role is perfect for individuals who thrive in a sales environment and prioritize customer satisfaction. With a comprehensive training program and ongoing support, you will develop your sales skills while assisting customers with appliance protection. Enjoy a range of benefits, including medical insurance and performance bonuses, in a collaborative and driven workplace. If you have a passion for sales and delivering exceptional customer experiences, this opportunity is for you.

Benefits

Medical Insurance

Group Life Cover

Attendance Bonus

Service Incentive

KPI Bonus

Free Breakfast on Mondays

Qualifications

• Solid background in targeted sales and customer service.
• Minimum 6 months sales + 6 months customer service experience.

Responsibilities

• Acting as the first point of contact for customers needing assistance.
• Using your sales experience to upsell our products.

Skills

Sales Experience

Customer Service

Communication Skills

Attention to Detail

Job description

Job Description

Job Overview

Are you a natural-born salesperson? Do you always put your customers first no matter what? If you answered YES, then you are the perfect fit to join us as a Customer Sales Advisor.

Who are we?

We’re a proud partner to many leading manufacturer and retail brands worldwide, providing appliance breakdown protection. If someone’s fridge, dishwasher, or boiler breaks down, they can rely on us to sort it out. In the UK alone, almost 9 million customers do.

We’re currently recruiting Customer Sales Advisors—an ideal role for individuals who love engaging with customers and closing deals, with excellent benefits on offer.

What will you be doing?

1. Acting as the first point of contact for customers needing assistance.
2. Helping customers register their appliances.
3. Using your wit, charm, and sales experience to upsell our products.
4. Following scripts to ensure compliance during customer interactions.
5. Maintaining quality and compliance standards per client requirements.
6. Building rapport with customers and understanding their needs.
7. Helping customers find the protection package best suited for them.

Don’t worry, we’ll help you find your feet with a three-week training programme to learn our systems, meet colleagues, hone your sales techniques, and enjoy engaging with our customers.

What do we need from you?

• A solid background in targeted sales and customer service.
• Recent 1-year unbroken tenure.
• Outbound/inbound sales experience (local/international).
• Minimum 6 months sales + 6 months customer service experience.
• Resides within 30 KM of the office.
• Excellent attention to detail.
• Outstanding communication skills.
• A team player dedicated to providing excellent customer experiences.
• Ability to work under pressure calmly and effectively.

What else to expect?

• Training to learn our systems, meet colleagues, and develop your service skills.
• Extensive support to develop your sales expertise.
• Opportunities for career progression within D&G.

Company Benefits

• Medical Insurance
• Group Life Cover
• Lucrative Attendance Bonus (R1250–R1750), subject to incentive policy
• Advisor Continued Service Incentive (R1000 for every 90 days of employment)
• KPI Bonus
• Free Breakfast on Mondays

Core Behaviour

Huntswood’s employees are dependable, driven, and collaborative. The job holder should demonstrate:

• Confidentiality, reliability, and genuineness.
• Passion, determination, and dynamism.
• Friendliness, compassion, and cooperation.

Our values define us beyond our actions. Apply now to join us!