Area Manager (OPS 2)

Pepkor Lifestyle; Vrystaat; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading company in the retail furniture sector is seeking an experienced Area Manager to oversee multiple stores. This role involves driving sales, ensuring customer satisfaction, and managing branch teams. The ideal candidate will have a strong background in retail management, particularly in furniture, and possess excellent leadership skills. If you are passionate about retail success and team leadership, we invite you to apply for this exciting opportunity.

Qualifications

• At least 5 years of retail management experience, including 2 years in furniture retail.

Responsibilities

• Develop and implement sales strategies to increase revenue.
• Monitor store performance and financial metrics.
• Recruit, train, and develop branch managers and sales staff.

Skills

Leadership

Communication

Organizational Skills

Time Management

Data Analysis

Decision-Making

People Management

Customer-Centric Approach

Education

Grade 12 qualification

Tools

Microsoft Office

Job description

Introduction

We are looking for an experienced Area Manager responsible for overseeing multiple retail furniture stores within a designated area. The role involves ensuring all stores meet sales targets, maintain high customer satisfaction, and adhere to company policies. The Area Manager will also recruit, train, and manage Branch managers and sales staff to promote high performance and teamwork.

Description

Ensure profitability in your area through effective planning, leadership, resource management, and by driving superior customer service and an engaging shopping environment across all branches.

Key Duties

1. Develop and implement sales strategies to increase revenue and meet targets
2. Monitor store performance and financial metrics to identify improvement areas and develop action plans
3. Conduct regular branch visits to ensure compliance with standards and support managers
4. Recruit, train, and develop branch managers and sales staff
5. Conduct performance evaluations and provide coaching
6. Monitor customer feedback to identify trends and improve service
7. Collaborate with marketing and merchandising departments to align strategies
8. Manage inventory levels and ensure appealing merchandise displays
9. Ensure compliance with all company policies, including safety and operational guidelines
10. Promote effective teamwork and self-management

Minimum Requirements

• Grade 12 qualification
• At least 5 years of retail management experience, including 2 years in furniture retail
• Proven success in driving sales and meeting targets
• Valid driver’s license

Competencies

• Strong leadership and communication skills
• Excellent organizational and time management abilities
• Data analysis and decision-making skills
• People management capabilities
• Courage, confidence, and resilience
• Judgment and decision-making skills
• Drive, energy, and customer-centric approach
• Knowledge of industry trends and best practices
• Proficiency in Microsoft Office and relevant software
• Willingness to travel within the designated area

The role is vital to our retail success. We seek a dynamic, results-driven individual passionate about leading teams to excellence. If qualified and interested, we encourage you to apply for this exciting opportunity.