Executive Personal Assistant

Momentum Group Limited; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading company in South Africa seeks an Administrative Assistant to ensure smooth business operations. The role involves providing administrative support to the department head, managing schedules, and coordinating meetings while maintaining client relationships. Ideal candidates will have strong communication skills and relevant experience in administration.

Qualifications

• 4-8 years' relevant experience required.
• Exposure to supporting a manager or team is essential.

Responsibilities

• Manage and coordinate the diary of the Departmental Head.
• Provide administrative support for meetings and workshops.
• Build and maintain relationships with clients and stakeholders.

Skills

Verbal and written communication

Problem-solving

Planning and organizing

Interpersonal skills

Professionalism

Confidentiality

Typing skills

Project management

Education

Grade 12 or equivalent qualification

Office administration, secretarial or equivalent qualification

Tools

Microsoft Office

Job description

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them, and invest for the future.

We assist companies and organizations in caring for and rewarding their employees and members.

Through our network of advisers and independent brokers, and utilizing new platforms, Momentum Metropolitan provides practical financial solutions for people, communities, and businesses.

Visit us at : As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Ensure the smooth running of the business by providing effective administrative assistance to the Head of the department (Line manager), and support the rest of the department with administrative tasks.

Requirements

• Grade 12 or equivalent qualification
• Office administration, secretarial or equivalent qualification
• 4-8 years' relevant experience (essential)
• Exposure to supporting a manager or team (essential)
• Exposure to office management (essential)
• Exposure to the insurance industry (desirable)
• Exposure to events management (desirable)
• Knowledge of relevant business systems (preferred)
• Computer literacy
• Knowledge of Microsoft Office
• Budget management

Duties & Responsibilities

Internal Process

• Proactively manage, coordinate and maintain the diary of the Departmental Head of the business unit.
• Diary coordination with internal and external stakeholders.
• Manage and update BU email groups.
• Coordination and updating of the BU headcount data.
• Coordinate all aspects of meetings, workshops, internal trainings and functions (venue logistics, catering) according to line manager's requirements, and within budget parameters.
• Administrative support for meetings and workshops (collate, compile and distribute agendas, presentations, minutes within agreed timeframes).
• Manage travel arrangements for Line manager and the entire department, according to agreed business process and budget parameters.
• Arrange break-aways - Manco, year-end functions, etc.
• Manage files (electronic) to ensure they are organized and accessible.
• Coordinate with service providers to resolve queries within SLAs.
• Manage the office environment - air conditioning, office space, furniture, etc.
• Coordinate onboarding of new employees in the BU, including logging Jira profiles and equipment setup.
• Capture all internal and external training within the BU.
• Coordinate BU communication, ensuring it originates from the correct mailbox.

Client

• Provide authoritative advice and expertise to clients and stakeholders.
• Build and maintain relationships with clients and stakeholders.
• Deliver on service level agreements to manage client expectations.
• Recommend improvements to client service and fair treatment within the area of responsibility.

Competencies

• Skills: Verbal and written communication, Problem-solving, Planning and organizing, Interpersonal skills, Professionalism, Confidentiality, Typing skills, Project management

Behavioural Competencies

• Interacting with People, Embracing Change, Checking Things, Making Decisions, Following instructions, Following Procedures, Team Work, Meeting Timescales, Showing Composure