Courier Driver

Pepkor Lifestyle; Upington; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading company in the courier industry is seeking a reliable Courier Driver to ensure timely and safe deliveries. The ideal candidate will have a strong customer service focus and a minimum of 3 years' experience in a courier environment. Responsibilities include managing delivery records, adhering to safety protocols, and engaging with customers effectively.

Qualifications

• Valid driver's license and PDP required.
• At least 3 years of experience as a driver in a courier environment.

Responsibilities

• Deliver packages to customers, stores, and drop-off points.
• Maintain accurate delivery records and handle pick-ups.
• Adhere to safety policies and engage with customers.

Skills

Effective communication skills

Excellent customer service abilities

Judgment and decision-making skills

Attention to detail

Education

Grade 12

Job description

We are currently seeking a reliable and experienced Courier Driver to join our team. The ideal candidate will be responsible for safely and efficiently transporting packages and parcels to designated locations in a timely manner. The Courier Driver will also be responsible for maintaining accurate delivery records and providing exceptional customer service during all interactions.

Job Responsibilities

1. Deliver packages to customers, stores, Service Centres, and drop-off points with full and correct documentation and stock at all times.
2. Return undelivered stock to the Service Centre, handle pick-ups, and correct loading errors.
3. Take responsibility for the stock, vehicle, and equipment entrusted to you.
4. Adhere to relevant safety policies and procedures.
5. Engage with customers in a customer-centric manner.
6. Manage oneself effectively and work well within a team.

Knowledge Requirements

• Knowledge of products and services.
• Understanding transportation principles.
• Record maintenance skills.
• Safety and responsible care in distribution.
• Extensive geographical knowledge.
• Familiarity with PEPKOR Lifestyle policies, practices, processes, and systems.
• Understanding of the PEPKOR Lifestyle operating model.
• Awareness of ethical responsibilities.

Skills Needed

• Optimisation of fleet utilisation.
• Fleet maintenance and repair management.
• Cost control for fleet operations.
• Effective communication skills.
• Excellent customer service abilities.
• Judgment and decision-making skills.
• Ability to work independently with minimal supervision.

Desired Behaviours

• Integrity and strong values.
• Customer-oriented mindset.
• Ability to engage with diverse groups.
• Emotional maturity.
• Resilience and personal resilience.
• Attention to detail.
• Effective self-management and teamwork.

Minimum Qualifications

Grade 12, valid driver’s license, PDP, and at least 3 years of experience as a driver in a courier environment.