Business Support Specialist, Business Intelligence, Healthcare

DSV - Global Transport and Logistics; Sandton; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading company in global transport and logistics is seeking a Business Support Specialist in Business Intelligence. This role involves designing and maintaining Power BI dashboards, optimizing data reporting, and collaborating with business stakeholders to enhance data quality and insights.

Qualifications

• 2–5 years’ experience in Power BI development or business intelligence roles.
• Experience working with enterprise-level BI solutions.

Responsibilities

• Design and develop Power BI dashboards and reports.
• Translate business requirements into self-service analytics.
• Optimize queries and reports for performance.

Skills

Power BI

Data visualization

SQL

Problem-solving

Communication

Education

Bachelor’s degree in computer science

Microsoft Power BI Certified

Tools

Azure Data Services

Power Automate

Power Apps

Job description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Meadowview
Job Posting Title:Business Support Specialist,Business Intelligence, Healthcare
Time Type: Full-Time

MAIN PURPOSE OF THE ROLE:

We are seeking a skilled Business Support Specialist in Business Intelligence to design, develop, and maintain interactive Power BI dashboards and reports that provide valuable insights to the business.

The candidate will be reporting into Business and work closely with the Regional Shared Services Data Centre who are custodians of the Datawarehouse and Datasets.

DUTIES & RESPONSIBILITIES:

• Interacting and servicing business users to translate business requirements into self-service analytics with the support of the Senior Business Support Specialist
• As per the agreed Business requirement specifications, technically design and develop Power BI reports and dashboards to visualize Client or Customer behaviour or operational KPI performance in the logistics industry.
• Develop DAX calculations to create complex measures and KPIs.
• Optimize queries and reports for performance and scalability.
• Work with business stakeholders to translate business requirements into Work-in-take forms with technical specifications or assist in documenting official strategic projects-based Business Requirement Specifications (BRS).
• Collaborate with data engineers, analysts, and business users to improve data quality and reporting standards.
• Troubleshoot and resolve issues related to Power BI dashboards and reports.
• Support in training of users, change management and active support to business users on ad hoc business analyses queries
• Compliance to Global Reporting standards within strict guidelines of standardization
• Gaining experience and knowledge in Warehousing and Transport Logistics within the Healthcare Industry from the Senior Business Support Specialists.
• Maintaining existing reports and enhancement data.
• Month-end reporting and ad hoc business analyses

KEY SKILLS & QUALIFICATIONS:

• Proficiency in Power BI, including Power Query and DAX
• Strong Data visualization skills through Self Service Analytics
• SQL skills to understand relational databases
• Understanding of Data modelling and ETL processes.
• Preferred skills in Azure Data Services, Power Automate, or Power Apps
• Knowledge of cloud data platforms (Azure Synapse, Snowflake, AWS, etc.) will be beneficial.
• Ability to analyse large datasets and provide business insights.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills to interact with stakeholders and non-technical users.
• Ability to work with various stakeholders to understand processes and business rules.

EXPERIENCE:

• 2–5 years’ experience in Power BI development or business intelligence roles.
• Experience working with enterprise-level BI solutions.
• Healthcare or Logistics Industry-specific experience is a plus.

EDUCATION & CERTIFICATIONS:

• Bachelor’s degree in computer science, Information Technology, Data Analytics, or a related field.
• Microsoft Power BI Certified

Disclaimer : Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.