Specialist: Systems Engineer-Backup (Western Cape, Cape Town)

BCX; Wes-Kaap; Hybrid; ZAR 400 000 - 600 000; Full time

Job summary

A leading company is seeking a skilled System Engineer to install and maintain cloud and infrastructure solutions. The role involves providing technical support, troubleshooting, and ensuring compliance with backup systems. Candidates should have a strong background in system engineering with relevant certifications.

Qualifications

• 5 years’ system engineering experience required.
• Alternatively, 7 years’ experience if only Grade 12.

Responsibilities

• Install, maintain, and administer Backup software.
• Diagnose Backup platform issues and troubleshoot for optimal performance.
• Manage complex problem resolutions and ensure compliance.

Skills

Troubleshooting

Attention to detail

Problem solving

Education

3 year Degree/ Diploma/ National Diploma in Information Technology

Grade 12 National Diploma

Tools

Netbackup 8.2

Veeam

Veritas appliance

VMWare

Microsoft Windows

Linux

Job description

Job description:

Core Description

To install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving.

Key Deliverables / Primary Functions

• Install, maintain, update and administer Backup software.
• Performs backup changes using Change management process and ensures all backups are properly run and completed within agreed backup windows
• Diagnose Backup platform issues and troubleshoot Backup environment for optimal performance.
• System Administration of Backup Systems.
• Perform analysis of backup infrastructure and makes recommendations on improvements to meet business need and future capacity.
• Manage the resolution of complex problems and interfaces with support resources within the organization and the supplier community, providing root cause and remediation to mitigate risk.
• Evaluates and applies software upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.
• Reviews/audit the existing backup schedules, policies, and operational considerations and recommends and establishes best practices. Ensure Regulatory Compliance.
• Create and update documentation including backup & restore reports (SLA, Job status, Capacity, etc.).
• Documents operational best practices processes and procedures related to the backup environment and recommends changes to procedures, resulting in operations optimization and improved service level agreements.
• Participates in technical exercises for disaster recovery to ensure high reliability and efficiency.

Core Functional Skills & Knowledge Troubleshooting ICT Knowledge Attention to detail Infrastructure Technology Problem solving Core Behavioural Competencies Job Match Applying expertise & Technology Deciding & Initiating Action Delivering Results & Meeting customer expectations Following instructions & procedures Working with people Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering Experience

5 years’ system engineering experience.

Alternatively, 7 years’ system engineering experience. if Grade 12

Certifications Netbackup 8.2 certification. Veeam with replication certification. Veritas appliance certification (Flex and Access). Certification in VMWare and VSphere. Certification in Microsoft Windows and Linux. ITIL Foundation Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control0Level of EngagementOperational/Technical/Management Special Requirements / Employment Condition Ability to cope under pressure Ability to work extended /long hours as and when required Workplace / Physical Requirements Hybrid Remote Worker