Account Manager

Procom - Your ICT SuperHero; Middelburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

Procom - Your ICT SuperHero is seeking a full-time Account Manager in Middelburg. This role focuses on managing client relationships, understanding their needs, and presenting tailored technology solutions. The ideal candidate will possess strong communication skills and a relevant degree, contributing to the success of our clients through exceptional service.

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience in client relationship management is required.
• Knowledge of Managed IT Services and VoIP Systems is important.

Responsibilities

• Manage client relationships and understand customer needs.
• Present technology solutions and ensure customer satisfaction.
• Coordinate with internal teams to deliver exceptional service.

Skills

Strong communication

Interpersonal skills

Client relationship management

Understanding technology solutions

Organizational skills

Time management skills

Education

Bachelor's degree in Business Administration

Tools

Managed IT Services

VoIP Systems

Job description

Company Description

Procom - Your ICT SuperHero is your trusted technology partner dedicated to fueling your business success. Specializing in Managed IT Services, VoIP Systems, CCTV Surveillance, Copiers/Printers, High-Speed Internet, and Solar Solutions, we aim to transform businesses through innovative technology solutions. Our team of experts is here to tackle your tech challenges and empower you to thrive in the digital age. Join us in propelling your business to new heights.

Role Description

This is a full-time on-site Account Manager role located in Middelburg. The Account Manager will be responsible for managing client relationships, understanding customer needs, presenting solutions, and ensuring customer satisfaction. This role involves coordinating with internal teams to deliver exceptional service and meet client expectations.

Qualifications

• Strong communication and interpersonal skills
• Experience in client relationship management
• Ability to understand and present technology solutions
• Knowledge of Managed IT Services and VoIP Systems
• Organizational and time management skills
• Experience in the technology industry is a plus
• Bachelor's degree in Business Administration or related field