ATM Field Engineer

Datacentrix; Mbombela; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading company in the technology sector is seeking an ATM Field Engineer to join their team in Nelspruit. The successful candidate will be responsible for the installation, servicing, and maintenance of ATM machines and kiosks, ensuring high service levels and customer satisfaction. This role requires a valid driver’s license and a commitment to travel to various client sites. Candidates must have a Matric qualification, A+ Certification, and at least five years of experience in ATM repairs and installations.

Qualifications

• Minimum 5 years’ experience in ATM repairs and installations.
• Own reliable vehicle and valid driver’s license required.
• Technical experience in the ATM field is essential.

Responsibilities

• Install, service, maintain, and repair ATM machines and Self-Service Kiosks.
• Conduct ATM repairs and diagnostics, ensuring quality checks.
• Travel regularly to client sites in and around the Nelspruit region.

Skills

Technical experience in ATM field

Experience with Windows and desktop computers

Self-management

Education

Matric / Grade 12

A+ Certification

Job description

Datacentrix is looking for an ATM Field Engineer based in Nelspruit. The suitable candidate will be responsible for installing, servicing, maintaining, and repairing ATM machines and Self-Service Kiosks at various sites, while ensuring adherence to service level agreements (SLAs).

This role requires regular travel to client sites in and around the Nelspruit region. A valid driver’s license and willingness to travel are essential.

Qualifications and Experience Required:

• Matric / Grade 12 (Compulsory)
• Prior technical experience in the ATM field
• Experience with Windows and desktop computers
• A+ Certification
• Minimum 5 years’ experience in ATM repairs and installations
• Own reliable vehicle and valid driver’s license

Responsibilities:

• Commission ATM Tests and Preparations
• ATM repairs and diagnostics / quality checks
• ATM preparation and repairs
• Refurbishing of used parts
• Commission and prepare ATMs for installation
• Alignment testing on ATM dispensers
• Customer training
• Quality checks of ATMs
• Test and resolve technical issues
• Self-management
• Resolve issues directly with clients
• Field repairs
• Documentation and filing
• ATM implementation final sign-off documentation

NB: Only candidates with the required experience reflected on the CV will be considered.