Tech Support Analyst

West Coast Personnel; Gauteng; On-site; ZAR 40 000 - 80 000; Full time

Job summary

An innovative company is seeking an Account Executive to join their expanding partnerships team. This role offers an exciting opportunity to cultivate client relationships and articulate the value of their enterprise SaaS solutions. You will navigate complex B2B sales cycles, primarily serving tier-one banks and financial enterprises. With a focus on personal growth and career progression, the company fosters a high-performance environment that values transparency and work-life balance. If you are passionate about making an impact and growing your career in the payments industry, this is the perfect opportunity for you.

Benefits

Flexible Work Hours

Fully-Stocked Offices

Social Activities

Generous Leave Policies

Qualifications

• 5-10 years of enterprise sales experience in the payments industry.
• Proven track record of closing complex deals in a software environment.

Responsibilities

• Navigate complex B2B sales cycles within financial services.
• Create new revenue streams by acquiring new clients.

Skills

Enterprise Sales Experience

Negotiation Skills

Client Relationship Management

Communication Skills

Presentation Skills

Education

Relevant University Degree

Job description

About Electrum

Electrum is a next-generation payments technology company that provides cloud-native software to optimize financial transaction processing. Since its inception, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions.

We have built a reputation for providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver at scale.

Our Culture and Opportunities

We love that our projects touch the lives of millions of South Africans daily, making a real difference.

We hire the best and offer great opportunities for personal growth and career progression.

The Role

We are expanding our world-class partnerships team to support the growth of our enterprise SaaS offering.

We are looking for an Account Executive to cultivate client relationships, articulate the return on investment, and expand our strategic account footprint. The ideal candidate will effectively position Electrum within the minds of CIOs, ensuring our value proposition aligns with their strategic goals.

Having onboarded multiple new enterprise accounts recently, we are experiencing significant growth.

Key Responsibilities

• Navigate complex B2B sales cycles within the financial services landscape to grow our Payments SaaS at tier-one banks and other financial enterprises.
• Create new revenue streams by acquiring targeted new clients and expanding existing accounts.

Location and Team

Our head office is in Cape Town, but this role primarily serves clients in Johannesburg, mostly banks.

You will be part of our expanding Sales and Marketing team, which offers local and international networking and travel opportunities.

Long-term Goals and Development

Electrum has ambitious long-term goals, supported by training and mentorship to develop effective teams and excellent career opportunities.

Minimum Requirements

• Five to ten years of enterprise sales experience within the payments industry or a related client-facing role.
• Proven track record of closing complex deals and achieving targets in a software or technology environment.
• Experience with enterprise clients, especially within tier 1 banks and financial services.
• Relevant university degree and ability to position technical solutions in a business context.
• Strong negotiation skills and ability to navigate complex sales cycles.

Advantages

• Excellent communication and presentation skills.
• Experience working with or within a Tier 1 bank.
• Ability to build trust with clients through active listening, empathy, and diplomacy.

First Six Months

• Build and nurture key client relationships.
• Create account and opportunity plans for short, medium, and long-term growth.
• Identify challenges and opportunities with clients that can be addressed with our products.
• Collaborate with pre-sales and marketing teams to articulate and close technical sales.

Longer-term Business Outlook

• Continue developing a sales pipeline and explore new growth opportunities.
• Research market size, target personas, and product fit.
• Work with product and marketing teams on development and outreach strategies.

Our Culture

We foster a high-performance environment focused on career growth, transparency, autonomy, shared vision, and work-life balance.

Practical examples include flexible work hours, fully-stocked offices, social activities, and generous leave policies.

Join Us

If you're looking for a role where you can grow and make an impact, apply now.

We promote a safe, transparent environment where mistakes are part of learning, and salaries are openly discussed, reflecting our belief in fairness and clarity.