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Beauty Assistant - Clicks Monte Vista

Clicks Group

Cape Town

On-site

ZAR 50 000 - 200 000

Full time

4 days ago

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Job summary

A leading company in the retail sector seeks passionate Beauty Advisors in Cape Town. The role involves providing expert advice on beauty and skincare products, maximizing sales, and ensuring exceptional customer service. Candidates should have a Grade 12 qualification and a strong background in retail or beauty. Join a dynamic team dedicated to enhancing customer experiences and promoting brand loyalty.

Qualifications

Experience in beauty, skincare, retail, FMCG, or sales.
Understanding of selling principles and stock management.

Responsibilities

Deliver service excellence and knowledgeable advice on beauty products.
Drive and maximize sales through promotion and customer engagement.
Maintain updated knowledge on beauty products and trends.

Skills

Customer Service Excellence

Communication Skills

Interpersonal Skills

Sales Principles

Stock Management

Education

Grade 12

Relevant Beauty/skincare qualification

Listing reference: click_020086

Listing status: Online

Apply by: 21 May 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.

Job Description

Job Purpose:

To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

Job Objectives

To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum Requirements

Qualifications and Experience:

Essential: Grade 12
Desirable: Relevant Beauty/skincare qualification
Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

Skills, Abilities And Job Related Knowledge

Understanding and application of selling principles
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence
Knowledge of beauty and skincare products
Results and target driven
Strong customer orientation
Good communication skills
Interpersonal skills
Engaging and confident

Competencies